Laken Currey
Waiuku,AUK
Summary
Accomplished Office Administrator with a proven track record at Cleven Electrical, enhancing customer satisfaction and boosting productivity. Expert in Office Administration and Customer Engagement, adept at fostering strong relationships and efficiently managing resources. Demonstrates exceptional time management and administrative support skills, ensuring operational excellence.
Overview
10
10
years of professional experience
Work History
Office Administrator
Cleven Electrical
03.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Boosted productivity by prioritizing tasks and managing electricians schedules.
Warehouse Administrator
Jones Trading Group
06.2020 - 03.2022
- Managed daily warehouse operations, ensuring adherence to safety regulations and maintaining a clean work environment.
- Oversaw annual physical inventory counts, reconciling discrepancies quickly to maintain up-to-date stock information for all products.
- Maintained accurate records of incoming shipments, ensuring proper documentation for customs compliance purposes when necessary.
- Enhanced customer satisfaction levels with timely order fulfillment and accurate inventory tracking.
Receptionist
Jones Trading Group
03.2017 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cafe Worker
La Red Berry
11.2014 - 01.2016
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
No Degree - NCEA Level 1, 2 And 3
Waiuku College
Waiuku, NZ11.2016
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- File Organization
- Scheduling
- Customer Engagement
- Inventory Management
- Telephone reception
- Customer Relationship Management (CRM)
- Inbound phone call handling
Timeline
Office Administrator
Cleven Electrical
03.2022 - Current
Warehouse Administrator
Jones Trading Group
06.2020 - 03.2022
Receptionist
Jones Trading Group
03.2017 - 06.2020
Cafe Worker
La Red Berry
11.2014 - 01.2016
No Degree - NCEA Level 1, 2 And 3
Waiuku College
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