Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lakhbinder Singh

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Deputy General Manager

ZTE Telecom India Pvt Ltd
09.2008 - 02.2023
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Reviewed performance results of the network to target and take corrective measures with authorization and escalation.
  • Formulated policies and procedures to streamline telecom operations.
  • Collaborated with department heads to establish goals and work plans.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
  • Employed best practices and management controls to provide superior service to internal and external customers.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Maintained qualified staff and communicated areas of accountability and expected performance.
  • Measure the quality of transmission network by analyzing OMC-R traffic daily report coming from NMS and recommend improvements, scheduled maintenance for the Network System and analytical fault resolution.
  • Manage incidents and network performance within SLA's, OLA's and KPI's, Formulated policies and procedures to streamline operations.
  • Assisted in recruiting, hiring and training of team members on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Working closely with Sales to ensure the successful closure of the sales process and assisting them in RFI & RFP.

Senior Transmission Engineer

ADA Cell Works Wireless Engineering Pvt Ltd.
01.2008 - 09.2008
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Microwave site survey (Access), Path profile analysis, Tower height requirement and LoS survey.
  • Microwave Network design and Frequency Planning and link budgeting with interference analysis to minimize threshold degradation.
  • Responsible for assuring all rollout work to be completed adhering to timelines.
  • Microwave installation and commissioning support to the field team so that rollout can be closed timely and smoothly.

Transmission Consultant

BNN Communication Engineers & Consultants.
02.2007 - 12.2007
  • Developed strong communication and organizational skills through working on group projects.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Microwave Line of sight(LoS) surveys for verification of any kind of obstacle between the sites for both Access & Backbone links.
  • Finalizing the location for the Passive and Active microwave repeaters by physical verification of sites & using topographic maps.

RF& MW Survey Engineer

Aditya Telecom Solutions
09.2005 - 02.2007
  • Established and maintained effective communication with clients and contractors.
  • Coordinated with vendors and clients to identify and procure appropriate equipment necessary for project completion.
  • Maintained documentation for telecommunication systems, equipment inventory and floor plans.
  • Coordinated installation of new BTS and relocations of existing BTS.
  • Conducted surveys and documented all responses.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting by using excel sheets.

Education

Management - Master of Applied Management

Nelson Marlborough Institute of Technology
Nelson, NZ

Bachelor of Engineering - Electronics And Communication

Government College of Engineering & Technology
Jammu, India
03.2004

Skills

  • Project Planning
  • Customer Handling
  • Sales Planning and Implementation
  • Operational Standards
  • Project Management
  • Leadership
  • Agile Methodology
  • Technical Specifications
  • Microsoft PowerPoint

Accomplishments

  • Supervision - Supervised project as well as technical team to monitor project activity and goal achievement. Successfully delivered many telecom projects and handled operations involving multiple transmission equipments and servers.

Timeline

Deputy General Manager

ZTE Telecom India Pvt Ltd
09.2008 - 02.2023

Senior Transmission Engineer

ADA Cell Works Wireless Engineering Pvt Ltd.
01.2008 - 09.2008

Transmission Consultant

BNN Communication Engineers & Consultants.
02.2007 - 12.2007

RF& MW Survey Engineer

Aditya Telecom Solutions
09.2005 - 02.2007

Management - Master of Applied Management

Nelson Marlborough Institute of Technology

Bachelor of Engineering - Electronics And Communication

Government College of Engineering & Technology

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Lakhbinder Singh