Lakiya Neill
Hawkes Bay,HKB
Summary
Diligent receptionist with comprehensive expertise in patient care and support. Successfully coordinated day-to-day activities, ensuring smooth operations and high-quality care delivery. Proven ability to mentor junior staff and implement care plans effectively, showcasing excellent communication and teamwork skills.
i feel as though i be an amazing member towards you're company
Overview
3
3
years of professional experience
Work History
Senior Health Care Assistant
Duarts
04.2024 - 12.2024
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained a clean and safe environment for patients, reducing the risk of infections and promoting overall wellbeing.
- Responded promptly to emergency situations by providing immediate care under the supervision of medical professionals, minimizing potential complications or harm to the patient.
Retail Worker
Oderings
01.2023 - 12.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Skilled at working independently and collaboratively in a team environment.
Retail Cashier
Garden Depot
01.2022 - 01.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
Karamu High School
Hastings Skills
- Patient care
- Medical record management
- Infection control
- Emergency response
- Customer service
- Active listening
Timeline
Senior Health Care Assistant
Duarts
04.2024 - 12.2024
Retail Worker
Oderings
01.2023 - 12.2023
Retail Cashier
Garden Depot
01.2022 - 01.2023
High School Diploma -
Karamu High School
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