Lan Tong
Wellington,WGN
Summary
Adaptable and team-oriented, consistently prioritizes customer needs and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Sales Assistant
The Bookshelf Hanoi
03.2022 - 01.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales Assistant
CJ CGV Vietnam
01.2022 - 03.2022
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Media Studies
Victoria University of Wellington
06.2025
Skills
- Complex Problem-Solving
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Adaptable and Flexible
- Customer Assistance
- Excellent Written and Verbal Communication
- Goal-Oriented
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Sales Assistant
The Bookshelf Hanoi
03.2022 - 01.2023
Sales Assistant
CJ CGV Vietnam
01.2022 - 03.2022
Bachelor of Arts - Media Studies
Victoria University of Wellington
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