LANA DWYER
Summary
I am a current employee of Wētā Workshop within the tourism department. I have spent 2 years at Wētā developing my skills and learning about how the tourism industry runs. Prior to this I obtained a degree in English and Cinema Studies from the University of Canterbury and a post graduate diploma in Event Management. I have done work experience for the WORD Festival in Christchurch, as well as working as an event intern for Canterbury Cricket.
Overview
10
10
years of professional experience
Work History
Senior Host
Wētā Workshop
Wellington
06.2022 - Current
- Taking tours and guest interaction
- Customer service within the Wētā Cave
- Creating, editing, and assisting with customer bookings
- Organising larger group bookings and creating invoices
- Stage artist interacting with tour groups
- Setting up and running creative workshops with guests
- Have previously developed a creative workshop for children
- Maintained the stock levels and cleanliness of the Wētā Cave
- Unpacking and counting stock (including stock take)
- Supporting the Duty Supervisors when they are busy
- Shift scheduling and creating daily runsheets
Canterbury Cricket Event Intern
- Assisting with planning and executing Super Smash cricket games, Working and helping on game days
WORD Christchurch
- Event Promotion, Multi-day event volunteer, Research study and report
Gamemaster
Codebreakers
01.2021 - 01.2022
- Running and watching over games, Interacting with customers, Cleaning of facilities and waiting area, Taking phone calls and making bookings, Opening and closing
Checkout Operator
Kmart
Christchurch
01.2017 - 01.2021
- Decanting and Organising New Stock, Filling Stock, Presentation and Cleaning of the Store, Picking and Packing Online Orders, Changing displays and Re-organising Stock
Sole Charge
LoveMy Makeup
Auckland CBD
- Opening and closing the store, End of Day banking, Customer Service - Colour matching
Marshal
Stage Challenge Volunteer
01.2015 - 01.2017
- Taking schools to and from the stage, Organising hosts and students backstage
Nakontong Thai Resaurant
- Taking orders and serving tables, Cleaning/setting up tables, General cleaning
Whangamata Pizza and Takeaways
- Food Preparation, Making Pizza and chips to order, Cleaning of facilities
Chances
- Customer Service - Helping with clothing options, Product restocking on shop floor, Makeup applications and demonstrations, Restocking and stock taking, Setting up instore displays, General store duties, Store banking
Addington Raceway
- Processing customer orders, Restocking the food cabinets
Netball Coach
Lincoln Netball Club
Canterbury
- Planning weekly practices, Teaching new and development of skills, Offer advice and support throughout the games
Theatre Production makeup
- The Addams Family / The Prisoner - Full character makeup, Ongoing touch ups, M.A.S.H - Character Makeup and Hair
Education
Bachelor of Arts -
University of Canterbury
12.2020
Postgraduate Diploma in Event Management -
Ara Institute of Canterbury
Diploma in Production Design and Sculpting -
Cut Above Academy
NCEA Level 1, 2 and 3 -
Lincoln High school
Skills
- Customer service
- Developing ideas
- Fast learner
- Using and learning computer programs
- Teamwork
- Developing and maintaining professional relationships
References
Referee available upon request
Timeline
Senior Host
Wētā Workshop
06.2022 - Current
Gamemaster
Codebreakers
01.2021 - 01.2022
Checkout Operator
Kmart
01.2017 - 01.2021
Marshal
Stage Challenge Volunteer
01.2015 - 01.2017
Canterbury Cricket Event Intern
WORD Christchurch
Sole Charge
LoveMy Makeup
Nakontong Thai Resaurant
Whangamata Pizza and Takeaways
Chances
Addington Raceway
Netball Coach
Lincoln Netball Club
Theatre Production makeup
Bachelor of Arts -
University of Canterbury
Postgraduate Diploma in Event Management -
Ara Institute of Canterbury
Diploma in Production Design and Sculpting -
Cut Above Academy
NCEA Level 1, 2 and 3 -
Lincoln High school
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