Lana Hickmott
Alexandra,OTA
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of both formal, fine dinning and informal settings, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a waitressing role.
Overview
2
2
years of professional experience
Work History
Server
The George In Rye
03.2023 - 07.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Processed orders and sent to kitchen employees for preparation.
- Worked effectively in fast-paced environments.
- Worked in formal fine dinning settings
Waitress
Cafe Zara
05.2022 - 01.2023
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Worked effectively in fast-paced environments.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Dunstan High School
Alexandra11-2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Minimal skill in python coding
- Can semi speak German (continuing to study)
- Cleanliness standards
- Food Running
- High-volume dining
- Service prioritization
- Food safety understanding
Accomplishments
-
Languages
German
Limited Working
Timeline
Server
The George In Rye
03.2023 - 07.2024
Waitress
Cafe Zara
05.2022 - 01.2023
High School Diploma -
Dunstan High School
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