Lance Gilchrist
Stoke,NSN
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Warehouse Manager
Harvey Norman
06.2012 - 12.2023
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Computer Sales Specialist
Harvey Norman Computers
02.2007 - 08.2010
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Served as a liaison between customers and tech support teams when needed.
- Provided comprehensive after-sales support, ensuring customer satisfaction and retention.
- Listened to customers to identify needs and build personalized computing solutions.
- Collaborated with team members to meet monthly sales goals consistently.
- Learned and adapted quickly to new technology and software applications.
Factory Production Worker
Donaghys Limited
03.2002 - 11.2006
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Education
Some College (No Degree) -
Marlborough Boys' College
Blenheim, NZSkills
- Issue Resolution
- Facility Maintenance
- Team coaching
- Inventory and Stocking
- Customer care
- Inventory Audits
- Delegating Work
- Goal Setting
- Daily Operations Management
- Proficient in POS
- Critical Thinking
Hobbies
- Pc Gaming
- Charcoal barbequing
- Walking the dog
- Sports
Timeline
Warehouse Manager
Harvey Norman
06.2012 - 12.2023
Computer Sales Specialist
Harvey Norman Computers
02.2007 - 08.2010
Factory Production Worker
Donaghys Limited
03.2002 - 11.2006
Some College (No Degree) -
Marlborough Boys' College
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