Lanieta Seuseu
Otorohanga,Waikato
Summary
Proven HR Administrator at Hamilton City Council, skilled in enhancing people data management through HRIS and employment law expertise. Demonstrates exceptional adaptability and interpersonal skills, excelling in data analysis and process improvement. Ensures compliance and improves system efficiency, driving significant HR operational enhancements.
Overview
11
11
years of professional experience
Work History
HR ADMINISTRATOR
Hamilton City Council
05.2022 - Current
- Ensure accurate setup and maintenance of employee data in the HRIS database.
- Ensure accurate data entry for positions and vacancies.
- Support the HR department in managing people-related data tasks.
- Ensure timely and professional communication with stakeholders.
- Guarantee thorough processing of all required termination paperwork.
- Maintain confidentiality in dealing with all personnel issues.
- Answer employee inquiries regarding policies, procedures, and benefits.
- Draft and review contracts, such as variation letters, and individual employment agreements.
- Process contracts through DocuSign for employee and manager signatures.
- Process exit surveys using CultureAmp.
- Process paperwork related to personnel activities, such as hiring, terminations, and leaves of absence.
- Respond to emails related to human resources matters in a timely manner.
- Monitor renewal requirements of Vulnerable Children's Act checks and police vetting documentation.
- Compile reports from various HR systems.
- Participate in the development of department goals, objectives, and systems.
- Update HR databases with employee changes in position, salary, and personal information.
- Participate in HR training and workshops to improve skills and knowledge, like the 'Workplace Diversity and Inclusion workshop'.
- Update and maintain HR databases, spreadsheets, and other documents as needed.
- Assist with developing job descriptions and updating existing ones when necessary.
- Research and resolve discrepancies identified through audits or other methods, like UniMed Health Insurance employees' covered list.
GENERAL OFFICE PERSON
Otorohanga Timber Company Ltd
01.2021 - 04.2022
- Developed spreadsheets to monitor expenses and budgets
- Skilled at maintaining high accuracy levels under pressure
- Well-versed in managing multiple projects simultaneously.
- Experienced in maintaining filing systems and records management
- Organized data with an efficient indexing system
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
CONTACT CENTRE RESERVATIONIST
Tourism Holding Limited
05.2019 - 06.2020
- Developed strong organizational skills while managing reservations, cancellations, and changes quickly and accurately.
- Exhibited problem-solving capabilities when dealing with complex situations involving multiple bookings from various sources.
- Processed refunds for cancelled bookings, according to company policy guidelines.
- Performed quality assurance checks on all incoming reservations prior to confirmation.
- Maintained accurate records of guest information, including contact details, payment information, and preferences.
- Ensured compliance with company policies and procedures related to reservation management.
- Assisted in resolving guest complaints with professionalism and courtesy.
- Managed incoming calls efficiently by providing accurate information regarding availability and rates in accordance with company policy.
- Upsold additional services or amenities when appropriate to maximize revenue potential.
- Maintained an up-to-date knowledge of all hotel facilities, services and promotional activities.
- Actively participated in training sessions conducted by senior staff members on best practices for reservation processes.
- Assisted in the selection process for a new team member by conducting an interview.
SENIOR TECHNICAL ASSISTANT COMPENSATION
Ministry of Employment, Productivity & Industrial Relations
, Fiji
08.2013 - 03.2014
- Enforced the Manager Workmen's Compensation Act through timely settlement of the Workmen's Compensation claims for fatalities and injuries in the workplace.
- Ensuring effective Workmen's Compensation investigation, enforcement, and assisting employers and workers in the performance of their obligations under the Act.
- Participated in public awareness campaigns on employment laws, specifically the Compensation Act.
- Assist Labour Officer in the preparation of monthly, quarterly, half-yearly, and annual reports within the Workmen's Compensation Services.
- Assisted in continuous review of the Units Systems and Processes towards ISO standards.
- Responsible for the safekeeping of all closed files and daily upkeep of archives.
- Coordinated with insurance companies, government departments, and employers regarding workers' compensation issues.
Education
BACHELOR OF ARTS - TOURISM AND HUMAN RESOURCE MANAGEMENT & EMPLOYMENT RELATIONS
University of the South Pacific
01.2012
Skills
- Administrative Support
- Versatile Response to Challenges
- Data Confidentiality
- Collaborative Interaction Abilities
- Effective Communication
- Familiarity with Employment Law Principles
- HR Information Systems Management
- Prioritization Skills
- Data Interpretation
- Data Reporting
- Process improvement techniques
References
References available upon request
Timeline
HR ADMINISTRATOR
Hamilton City Council
05.2022 - Current
GENERAL OFFICE PERSON
Otorohanga Timber Company Ltd
01.2021 - 04.2022
CONTACT CENTRE RESERVATIONIST
Tourism Holding Limited
05.2019 - 06.2020
SENIOR TECHNICAL ASSISTANT COMPENSATION
Ministry of Employment, Productivity & Industrial Relations
08.2013 - 03.2014
BACHELOR OF ARTS - TOURISM AND HUMAN RESOURCE MANAGEMENT & EMPLOYMENT RELATIONS
University of the South Pacific
Similar Profiles
Justine AllenJustine Allen
Events and Activations Advisor at Hamilton City CouncilEvents and Activations Advisor at Hamilton City Council
Leann FinauLeann Finau
Finance & Improvements Analyst at Hamilton City Council T/A H3Finance & Improvements Analyst at Hamilton City Council T/A H3
James RossiterJames Rossiter
HCC Safety Officer at Hamilton City CouncilHCC Safety Officer at Hamilton City Council