Larissa Soares
Santa Margarida,Brazil
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
In-Home Nanny
Rosa McFadzean
02.2024 - 06.2024
- Enhanced children's emotional well-being by providing consistent and nurturing care.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Supported family by managing household tasks such as laundry, light cleaning, and errand running.
- Assisted in developing motor skills through engaging physical activities tailored to each child's abilities.
- Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
Email Support Representative
London Flair
10.2023 - 12.2023
- Developed strong relationships with clients through timely, accurate, and professional communication.
- Managed a high volume of emails daily, prioritizing tasks to maintain productivity and efficiency.
- Assisted in reducing response times by creating pre-written responses for frequently asked questions from customers.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Au Pair
Catherine Scott
11.2022 - 06.2023
- Assisted in improving child's academic performance by providing tutoring and homework support.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Maintained open communication with parents regarding their child's progress, needs, and any concerns that arose during the au pair placement period.
Education
Marketing
UniAmerica
Belo Horizonte, Brazil08.2024
Skills
Effective Communication Techniques
Marketing Strategies
Client Engagement
SQL and Excel for Data Analysis
Content Creation
Social Media Marketing
Certification
- IMC:Marketing, Communications and PR- Hudson County Community College, New Jersey, USA. - February 2021.
- English Skills for Real Life Situations- Hudson County Community College, New Jersey, USA. - February 2021.
- Excel and SQL For Data Analysis: Good knowledge of cleaning and analysing and visualiazing data both in Excel and SQL. Self-thought through online video tutorials on YouTube.
Languages
Portuguese
English
Native or Bilingual
Timeline
In-Home Nanny
Rosa McFadzean
02.2024 - 06.2024
Email Support Representative
London Flair
10.2023 - 12.2023
Au Pair
Catherine Scott
11.2022 - 06.2023
Marketing
UniAmerica
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