LAROUCHELLE VAN DER MERWE
New Plymouth,TKI
Summary
Accomplished Director at Hydrotest with a proven track record in business administration and staff management. Expert in fostering strategic partnerships, driving business development, and enhancing operational efficiency. Demonstrated success in project management and budget control, achieving significant cost savings. Skilled in contract negotiation and script revision, committed to promoting high retention rates and long-term business growth.
Overview
14
14
years of professional experience
Work History
Director
Hydrotest
06.2022 - 02.2024
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Drafted and distributed reports to assist board members with critical business decisions.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Evaluated scripts to identify creative strategies and resource needs.
Administrator
Smetjet Afirca
07.2018 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
- Established and maintained standard office procedures to achieve demanding targets.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled appointments and managed calendars for staff members.
- Typed, formatted and edited professional correspondence.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Sales Manager
Jeniquie Gitshop
10.2009 - 01.2015
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry events and conventions to expain sales opportunities.
- Implemented systems and procedures to increase sales.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Built relationships with customers and community to establish long-term business growth.
- Evaluated performance against goals and implemented appropriate development plans.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Prepared PowerPoint presentations and Word documents for sales presentations.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Science - Wildlife And Wildlands Management
Career Academy
New Zealand01.2025
High School Diploma -
Oosterland
South Africa 12.2006
Skills
- Business Administration
- Staff Management
- Project Management
- Contract Negotiation
- Budget Control
- Hiring and Retention
- Script review and revision
Timeline
Director
Hydrotest
06.2022 - 02.2024
Administrator
Smetjet Afirca
07.2018 - 05.2021
Sales Manager
Jeniquie Gitshop
10.2009 - 01.2015
Associate of Science - Wildlife And Wildlands Management
Career Academy
High School Diploma -
Oosterland
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