Latisha Wairau
Porirua,WGN
Summary
I am a dedicated, organized individual with a backround in waitressing looking to explore. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Waitress
Dennys
Porirua, Wellington
11.2023 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
Cleaner
Kea Facility Services
Christchurch Central , Christchurch
10.2022 - 03.2023
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Swept sidewalks and driveways of debris.
- Replaced air filters on heating and ventilation systems as needed.
- Inspected rooms for cleanliness prior to guest arrival.
Education
Some College (No Degree) - NCEA Level 1,2,3
Porirua College
Porirua, NZ12-2024
Skills
- Communication skills
- Work under pressure
- Customer service excellence
- Time management skills
- Teamwork and collaboration
- Visual merchandising
- Product knowledge
- Inventory management
- Adaptability and flexibility
- Health and safety standards
Timeline
Waitress
Dennys
11.2023 - Current
Cleaner
Kea Facility Services
10.2022 - 03.2023
Some College (No Degree) - NCEA Level 1,2,3
Porirua College
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