I am a highly motivated and dedicated student currently working towards a Bachelor of Communication majoring in Journalism. I have a huge passion for people, and helping them and gain huge contentment in connecting with people from all walks of life. With experience in Customer service and warehousing, I have an exceptional willingness to learn and love to challenge myself in new environments. Growing up with values such as accountability, obedience, attention to detail, respect and open-mindedness have helped mould me into a young working professional who is currently well into her working career.
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
- Averaged 30 calls per day.
- Was the top sender and receiver of emails throughout the week.
- Resolved complex issues with effective problem-solving skills, resulting in increased member retention.
- Collaborated with team members to develop new strategies for improving overall member services.
- always greeted members with a smile, and was willing to assist them with any questions or concerns.
- Made sure I did club runs regularly. Emptied bins on the floor, and always did the rostered cleaning for my shift.
- Willing to cover if my work colleagues were unavailable for whatever reason.
- Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
- Presented research findings at conferences, contributing to the advancement of the field.
- Organized research materials, maintaining a well-ordered workspace.
- Ensured a tidy work space, sweeping floors in my designated area.
- efficiently packing and distributing orders in time for delivery.
- Day shifts, always prompt to start time, varied between 5-6am
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for customers.
- Quick learner
- Able to problem solve and think on my feet
- Team player
- Enthusiastic and driven
- Respectful of work peers and have a good work ethic
- Able to adapt and adjust in rapid environments
- Friendly and can get along easily with others
- Extremely bubbly
- Can take initiative in certain areas
- Effective and excellent communicator
- Very caring of others and have a passion for people
- High School year 13 prefect 2020
- Head senior prefect for Pasifika council
- Premier Touch, Netball and Athletics captains 2019/2020
- Received NCEA level 1,2,3 (All Merit endorsement)
- Victrix Ludorum winner 2019/2020 (overall outstanding sportswoman)
- Awarded Massey Academy of Sport scholarship (2021)
- Massey Sports Blues Award Recipient (2023)