Latoya Aupouri
Gisborne,GIS
Summary
Attentive Tally Clerk with 5 years of experience handling both incoming and outgoing shipments and warehouse logistics. Tracks facility inventory from receipt through storage to processing or shipment. Steadfast worker with excellent attention to detail and proven history of working efficiently in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Tally Clerk
Fourseasons
Jan - Current
- Re-stacked and re-warehoused items, organizing and optimizing bin storage configurations.
- Assembled picked items and moved stock to assembly or pickup areas within well-prescribed overall storage plan.
- Unloaded conveyances and moved supplies by handcart or other non-mechanized conveyance, creating tally sheet to record details of receipt overages or shortages.
- Sorted and weighed incoming articles to verify receipt of items on requisition or invoice.
Cleaning Team Leader
Fourseasons Ltd
12.2022 - 05.2024
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
Customer Service Representative
Caltex Gladstone Road Gisborne/Virinder Kumar
03.2023 - 09.2023
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
Bartender
Multi Events NZ
10.2022 - 01.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor Of Health Sciences - Nursing
Eastern Institute of Technology
Gisborne, GIS12.2021
Hospitality Level 3 - Hospitality
Eastern Institute of Technology
Gisborne, GIS11.2018
Skills
- Merchandise Labeling
- Inventory Records
- Process Management
- Supply Restocking
- Chemical Handling
- Steam Cleaning
- Floor care expertise
- Data Entry
- Scheduling
- Complaint resolution
- Paperwork Processing
- Money handling abilities
- Service Upselling
Timeline
Customer Service Representative
Caltex Gladstone Road Gisborne/Virinder Kumar
03.2023 - 09.2023
Cleaning Team Leader
Fourseasons Ltd
12.2022 - 05.2024
Bartender
Multi Events NZ
10.2022 - 01.2023
Tally Clerk
Fourseasons
Jan - Current
Bachelor Of Health Sciences - Nursing
Eastern Institute of Technology
Hospitality Level 3 - Hospitality
Eastern Institute of Technology
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