Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Timeline
Generic

Latu (Frances) Prescott

Auckland,AUK

Summary

Customer service is a passion of mine. I enjoy assisting people in finding solutions for their problems and find it rewarding to see the outcomes. Athletics and sports have been a big part of my life, so being a team player is a strength of mine. As in sports, being a team player teaches the importance of strong relations and the understanding that a strong cohesive working team will achieve greater results. Synonymous with sports is discipline and hard work. I am always keen to learn and explore innovative ideas and solutions to achieve better outcomes.

Overview

23
23
years of professional experience

Work History

Project Coordinator

Sir Michael Jones Foundation and Gravity NZ Ltd
03.2022 - 08.2023
  • Daily management of the procurement and logistics of the satellite communications equipment
  • Submit weekly reports to Gravity NZ with monthly reports for the Sir Michael Jones Foundation and its stakeholders. Reports included, Journals, photos and videos
  • Undertake analysis and identification of the areas with the greatest need for communication assistance
  • Mapping of the areas of the locations for communication assistance
  • Establish and maintain strong relations with the Tongan Government and Ministries for assistance of the Gravity Project
  • Establish and maintain a strong relationship with the NZ High Commission
  • Meet and Liase with the Governing leaders of the various Island locations
  • Recruitment of local technicians for the installation of the satellite communication equipment
  • Liase with the Ministry of Meteorolgy, Energy, Disaster Management, Environment, Climate Change and Communications for Government approval and inspections of satellite equipment
  • Liase with the New Zealand High Commission on Project progress and updates with reports and regular meetings.

Administration Project Manager

ITS Civil Engineering
11.2018 - 10.2021
  • Administration Support for the Civil Engineers, Architects and Construction staff for development projects
  • Liase with the Ministry of Infrastructure and the Reserve Bank of Tonga on a weekly basis regarding payments and deadlines for foreign funded development projects
  • Conducting weekly meetings with construction site managers
  • Writing monthly reports on project progress
  • Monitor provisions to contractors from the Reserve Bank of Tonga
  • Conduct and organise staff First Aid training.

Skills Supply Support Coordinator (Tonga Skills Project)

Scope Global - Department of Foreign Affairs and Trade
03.2016 - 11.2018

Conduct awareness-raising for training providers and industry coaches to participate in skills development delivery facilitated through the Tonga Skills SDF

  • Identify appropriate training providers and industry coaches to respond to approved skills development requests
  • Man the procurement process for the engagement of training providers and industry coaches to deliver service agreements
  • Develop a clear understanding of national policies and procedures particularly with respect to course accreditation and packaging, training resource material development, and training provider registration
  • Contribute to the mapping process of skill development providers operating across Tonga and support the maintenance of a centralised user-friendly database in partnership with the Tonga National Qualifications and Accreditation Board (TNQAB)
  • Undertake analysis and identification of appropriate skills training and business development support in response to priorities highlighted in the island district Skills Development Plans
  • Establish and maintain a database of identified potential priority sector industry coaches
  • Monitor SDF training/BDS provisions, including compliance with Tonga Skills contracts
  • Provide capacity building and advisory support to training providers regarding TNQAB registration, course accreditation and curriculum and resource material development
  • Support the activities of the Monitoring, Evaluation, Learning and Communications team
  • Conduct awareness activities in relation to Tonga Skills and its objectives within communities, schools, religious institutions and among industry and productive sector associations.

Office Manager

Vikings NZ Ltd
04.2015 - 02.2016
  • General Office assistance
  • Administration Support
  • Customer Service Sales
  • Team Support - staff safety and First Aid training
  • Warehouse Support - logistic procurement
  • Sales Quotes and Proposal
  • Customer Account management.

Customer Account Executive

Laerdal Pty Ltd
06.2000 - 05.2014
  • Customer Service and Sales. Communicated with approximately 50+ clients daily to understand needs and explain product value.
  • Administration Support.Responding to incoming phone, email or in-person queries from internal and external customers in a timely and professional manner.
  • Account Management. Provided sales forecasts within 10% accuracy each quarter and each year for long-term strategic planning.
  • Customer contract consultant. Act as an intermediary between Sales Managers and clients.

Operations Manager

Laerdal NZ Ltd
06.2000 - 05.2014
  • Office and warehouse set-up
  • Administration support for Executive Sales Team
  • Procurement of warehouse and Office stock
  • Executive assistance to the General Manager
  • Staff recruitment
  • Staff training and inductions
  • Organise and coordinate Health conferences for Laerdal
  • Attend Country leader meetings in Melbourne
  • Conduct and monitor staff meetings and gatherings
  • Organise and monitor staff international and local travel
  • Manage and assist with Debtors and Creditors reports for Head Office
  • Monthly meetings with Tri-partite partner, St Johns Ambulance Service
  • Monitor and coordinate technical support and maintenance for medical equipment.

Education

Penrose High School
Auckland

Skills

  • Team player
  • Keen to learn with the goal to advance in the role
  • Strong organisational skills
  • Excellent time management
  • Class 1 - Car Licence (Full) in NZ and Tonga
  • Proficient in Microsoft applications and basic Excel spreadsheets
  • Experienced International traveller and enjoys meeting people from different cultures
  • Fluent in oral and written Tongan
  • Strong typing skills
  • Flexible with tasks
  • Multiple Priorities Management
  • Cultural Sensitivity

Hobbies and Interests

  • Reading
  • Cooking
  • Rugby
  • Basketball
  • Darts
  • Golf
  • Pool
  • Running

Languages

Tonga
Native or Bilingual

Timeline

Project Coordinator

Sir Michael Jones Foundation and Gravity NZ Ltd
03.2022 - 08.2023

Administration Project Manager

ITS Civil Engineering
11.2018 - 10.2021

Skills Supply Support Coordinator (Tonga Skills Project)

Scope Global - Department of Foreign Affairs and Trade
03.2016 - 11.2018

Office Manager

Vikings NZ Ltd
04.2015 - 02.2016

Customer Account Executive

Laerdal Pty Ltd
06.2000 - 05.2014

Operations Manager

Laerdal NZ Ltd
06.2000 - 05.2014

Penrose High School
Latu (Frances) Prescott