Summary
Overview
Work History
Education
Skills
Timeline
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Laura Cavill-Sherriff

Blenheim

Summary

I am a bubbly ,dependable team player. I am successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I have lots of skills to bring to the table such as great communication skills. I have excellent computer skills, i am a natural problem solver and have a great understanding of Kaupapa Māori.

Overview

9
9
years of professional experience

Work History

Head Cleaner/Hotel Minder

Ellena Court Hotel
  • Fostered a positive work culture focused on teamwork, open communication, and mutual respect among team members.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Addressed client concerns promptly, ensuring their complete satisfaction with our services at all times.
  • Achieved high satisfaction ratings from clients through meticulous attention to detail in all cleaning services.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Receptionist

Cityfitness
11.2016 - 03.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Handled card transactions and maintained sales and payments records accurately.
  • Kept the gym up to standard (weights put away, machines cleaned)
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Assisted with onboarding new clients and securing paperwork completion.

Checkout Operator

Mitre 10 Mega
12.2014 - 11.2015
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
  • Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
  • Answered incoming calls to offer information and direct individuals to correct personnel.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Bachelor Of Teaching - Primary School Teaching

Canterbury Of University

Skills

  • Attention to Detail
  • Administrative Support
  • Time Management
  • Verbal and written communication
  • Problem-Solving
  • Relationship Building
  • Patient
  • Reliable
  • Computer skills

Timeline

Receptionist

Cityfitness
11.2016 - 03.2024

Checkout Operator

Mitre 10 Mega
12.2014 - 11.2015

Head Cleaner/Hotel Minder

Ellena Court Hotel

Bachelor Of Teaching - Primary School Teaching

Canterbury Of University

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Laura Cavill-Sherriff