Laura Gispert

• Developed and implemented strategic advertising campaigns that enhanced client brand visibility.
• Managed client relationships, ensuring alignment between expectations and deliverables.
• Collaborated with creative teams to produce compelling advertising materials that met client objectives.
• Analyzed market trends to optimize campaign effectiveness and improve client ROI.
• Mentored junior account executives, fostering professional development within the team.
• Developed tailored advertising strategies for clients in various industries, resulting in more targeted campaigns and increased ROI.
• Organized regular status meetings with clients to keep them informed of campaign progress, addressing any questions or concerns in a timely manner.
• Managed multiple projects simultaneously while maintaining a keen attention to detail, meeting strict deadlines without compromising quality or accuracy.

• At a multinational advertising agency, supporting client accounts, coordinating internal teams, and assisting in the execution of integrated marketing campaigns.

• Managed front desk operations, ensuring efficient guest check-in and check-out processes.
• Coordinated room assignments and facilitated communication between housekeeping and maintenance teams.
• Handled guest inquiries and resolved complaints, enhancing overall customer satisfaction.
• Maintained accurate billing information and processed payments using property management software.

Hospitality professional with experience in a hotel environment, responsible for breakfast service and supervision of bar operations. Coordinated daily service activities, supported team members during shifts, and ensured high service standards and guest satisfaction in fast-paced settings.