Laura Harwood
Glen Eden,AUK
Summary
Outgoing, friendly with a caring personality.
Experienced with providing comprehensive care and support to individuals with disabilities. Utilizes effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Strong understanding of personalized care plans and daily living assistance to enhance clients
Overview
10
10
years of professional experience
1
1
Certification
Work History
Support Worker
Greenways Trust
05.2024 - 02.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
Sales Assistant
Beds and More
11.2023 - 01.2024
- Retail and date entry
- Customer Service
- Date entry
- Cash and EFTPOS handling
- Restacking Stock
Community Support Worker
TLC4U2
10.2022 - 12.2023
- Personal and social care of 54-year-old male in a wheelchair with spinal cord damage and autism – 16 hours a week
- All personal cares
- Take my client out on social outings and activities
- Prepare all meals and assist with house chores
Community Support Worker
Te Ha Oranga
01.2020 - 01.2021
- Supported four clients – 16 hours a week
- Personal cares
- Prepare meals and complete house chores
- Companionship
Sales Assistant
Black Pepper
01.2017 - 01.2018
- Styling and selling clothing for women’s fashion label – 13 hours a week
- Providing memorable shopping experience
- Window dressing mannequins
- Unpacking and ironing new clothes
- Stock taking and packing away out of season clothes
Checkout Operator
New World
01.2015 - 01.2016
- Scanning groceries – 24 hours a week
- Customer service
- Cash and EFTPOS handling
- Cleaning and restacking shelves
Sales Assistant
New Market
01.2015 - 01.2016
- Selling plastic boxes and kit sit furniture -15 hours a week
- Selling and restacking plastic boxes
- Assembling kit sit furniture and setting up display
- Customer service and cash handling, processing returns
Education
Skills
- Support Person
- Personal Care
- Laundry
- Household Chores
- Assisting Independence
- Daily living assistance
- Confidentiality and privacy
- Emotional support
Certification
- Driver’s License, Full Class 1
- First Aid, Red Cross Whangarei, 01/01/23
- Age Care & Disability Training, 01/01/15
Hobbies and Interests
- Spending time with my family in Auckland op shopping and finding great deals.
- I’m a great friend to have and spend a lot of time helping when I can.
- I enjoy spending time with my cat Possum and consider myself an animal lover.
Personal Information
- Experienced and caring caregiver
- Experienced in retail and sales – love the energy working in retail environments
- Enjoyed putting together MDF kit sets
- Key Holder responsibilities
- Customer service star
- Compassionate
- Strong work ethic
Timeline
Support Worker
Greenways Trust
05.2024 - 02.2025
Sales Assistant
Beds and More
11.2023 - 01.2024
Community Support Worker
TLC4U2
10.2022 - 12.2023
Community Support Worker
Te Ha Oranga
01.2020 - 01.2021
Sales Assistant
Black Pepper
01.2017 - 01.2018
Checkout Operator
New World
01.2015 - 01.2016
Sales Assistant
New Market
01.2015 - 01.2016
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