Laura Ross
New Plymouth,TKI
Summary
Positive track record in enhancing customer experiences and teamwork, notably at McDonald's. Experienced in fast-paced environments. Demonstrates exceptional ability in customer service and collaboration, contributing to team achievements and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
12.2023 - Current
- Work front counter
- Take orders, and prepare drinks and desserts
- Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Work well with teammates and accept coaching from management team.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
- Follow health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Use slow periods to restock supplies where needed.
- Voluntarily and willingly stepping up to take on other roles when needed.
WOMAD Volunteer
Taranaki Arts Festival Trust
03.2023 - 03.2024
- Helped to set up the WOMAD merchandise store
- Served customers during the event
- Re-stocked supplies and merchandise throughout the event
- Used strong interpersonal communication skills to convey information to others.
Waitressing
Auto Lodge Motor Inn
04.2023 - 12.2023
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Kiwi Skate Coach Volunteer
New Plymouth Artistic Roller Skating Club
01.2022 - 11.2023
- Boosted skater confidence through personalised training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
Education
New Plymouth Girls' High School
New Plymouth10.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cleaning
Timeline
Crew Member
McDonald's
12.2023 - Current
Waitressing
Auto Lodge Motor Inn
04.2023 - 12.2023
WOMAD Volunteer
Taranaki Arts Festival Trust
03.2023 - 03.2024
Kiwi Skate Coach Volunteer
New Plymouth Artistic Roller Skating Club
01.2022 - 11.2023
New Plymouth Girls' High School
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's