Laura Seaton
Hamilton,WKO
Summary
Known for my diligence and dependability, I take great satisfaction in thriving under pressure in uncharted territory. As an enthusiastic and driven learner, I'm constantly seeking out opportunities to broaden my expertise and take on fresh challenges. Collaborative team environments bring out the best in me, and I'm always eager to lend a hand where needed. Ultimately, my objective is to secure a full-time position that will push me to my professional limits while allowing me to utilise my interpersonal skills, time-management abilities, and knack for creative problem-solving.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Unichem Marshalls Pharmacy
04.2023 - Current
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
Home Renovator
Volunteer Work
02.2023 - 03.2023
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
Bartender & Waitress
The Redoubt Bar And Eatery
11.2021 - 01.2023
- Served high customer volumes during busy periods while accurately verifying drinking age requirements of customers via photo identification.
- Mixed unique and interesting cocktails and drinks for customers, including bar specials.
- Trained new bartenders and wait staff on drink preparation, garnish preparation, proper food handling, customer service and safety procedures/sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Collected payment for food and drinks served, Operated cash register for cash and EFTPOS card transactions with excellent accuracy levels.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge and order accuracy to sufficiently answer questions regarding menu items, through clear communication with kitchen staff.
- Used POS system to enter orders, process payments and issue receipts.
Education
New Zealand Certificate in Pharmacy Level 3 -
Open Polytechnic
Te Awamutu, WKO12-2024
NCEA Level 2 -
Te Awamutu College
Te Awamutu, NZ12-2021
Skills
- Customer Service and Assistance
- EFTPOS and Cash Transactions
- Attention to Detail
- Time Management
- Quick and Eager Learner
- Team Collaboration Skills
- Microsoft Office Experience
- Memorization Skills
- Outgoing and Enthusiastic
- Answering customer questions
- Organization Skills
- Product restocking
Hobbies and Interests
- Road-trips & travelling
- Attending concerts & festivals
- Photography & digital design
- Hiking & exercise
- Cooking & baking
- Learning new skills
Timeline
Pharmacy Assistant
Unichem Marshalls Pharmacy
04.2023 - Current
Home Renovator
Volunteer Work
02.2023 - 03.2023
Bartender & Waitress
The Redoubt Bar And Eatery
11.2021 - 01.2023
New Zealand Certificate in Pharmacy Level 3 -
Open Polytechnic
NCEA Level 2 -
Te Awamutu College
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