Laura Walker

• Delivered efficient, positive service both in-person and over the phone, maintained accurate system data, and provided support to enhance operations and service delivery. Utilized up-to-date product knowledge to assist customers effectively.

Prepared and arranged flowers, organized displays, and addressed customer inquiries.

• In this role as a casual caregiver I assisted the elderly with their daily activities, providing support for mobility and transport, and maintaining communication with residents, their families, and the healthcare professionals.

• In the role as a packhouse worker I graded, packed, and stored a variety of different produce while working efficiently as a team.

• In the role as a retail assistant and supervisor I handled money, problem solved, cleaned, processed stock, trained new employees, helped customers, and processed refunds and exchanges.