Lauren Boxall-Hunt
New Windsor,Auckland
Summary
I am a self driven and dedicated student currently pursuing my degree of Psychology and Criminology at the University of Auckland. I have valued experience with working within a fast-paced customer service environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Receptionist/Duty Manager
Les Mills
07.2021 - Current
- As a receptionist/duty manager, I am entrusted with the vital task of managing both the front desk operations and overseeing various managerial aspects of the establishment
- While undertaking this role, I have developed further skills such as:
- Customer Service, Interaction, Overcoming customer related Issues & providing an exceptional customer experience
- Developed trust from my employer through the handling of cash within the business
- Led the training and onboarding of new staff.
- Answered phone promptly and directed incoming calls to correct offices.
- Fulfilling my role as expected as well as taking self Initiative to complete additional tasks to assist with the overall operation of the business
- Responsible for POS Reconciliation discrepancies.
- Such as covering shifts when required, attending team meetings outside of my agreed working hours and attending all my scheduled shifts on time
- Adhering to all KPI's set for the year
- Confirmed appointments, communicated with clients, and updated client records.
Sales Merchandiser
Mayo Hardware
11.2023 - 02.2024
- As a sales merchandiser, I was able to analyze market trends, learn consumer behaviour and optimize sales to make knowledgeable decisions that would help enhance product variety and pricing strategies
- Performing Stockouts
- Managing the store layout design
- Setting up marketing displays
- Updated pricing and signage to complete product displays and educate customers.
Activity Volunteer
Te Whatu Ora
02.2023 - 11.2023
- As an Activity Volunteer at Te Whatu Ora Mental Health Ward, I was responsible for enhancing the well-being and quality of life for each person I have had contact with whilst they are receiving care
- Adhering to strict health and safety protocol
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Entrusted with a staff access card to the hospital
- Relationship Building with all walks of life and ethnicities
- Developed and monitored safety policies and procedures to facilitate safety of participants.
Front Of House Personnel
The Flying Burrito Brothers
11.2019 - 05.2021
- In November 2019 I was offered the position of front of house personnel at The Flying Burrito Brothers in Newmarket
- Whilst undertaking this role I was able to enhance my customer service skills
Volunteer
Dove Hospice
04.2019 - 11.2019
Education
Bachelor of Arts - Psychology & Criminology
University of Auckland
Auckland10.2024
First Aid Qualification -
Red Cross New Zealand
Newmarket10-2023
NCEA Level 3 Qualification -
Epsom Girls Grammar
Epsom11.2021
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Administrative Support
Languages
English
Entry Level Maori
References
Naomi Burns - Les Mills Newmarket Club Manager
Ph. 021 744 407
Emily Ogier - Les Mills Newmarket Reception Manager
Ph. 021 082 04707
Awards
- 2018 MVP Under 17 Auckland Women's Basketball
- 2018 Most Improved Player Epsom Girls Grammar
- 2019 MVP Best Defence Player Epsom Girls Grammar
- 2019 New Zealand Basketball Representative - Travelled to America to play within the Las Vegas tournament.
- 2021 Epsom Premier Basketball Captain
- 2021 Epsom Girls Grammar Sports Committee
- 2022 Newmarket Les Mills Reception/Duty Manager of the year award
Timeline
Sales Merchandiser
Mayo Hardware
11.2023 - 02.2024
Activity Volunteer
Te Whatu Ora
02.2023 - 11.2023
Receptionist/Duty Manager
Les Mills
07.2021 - Current
Front Of House Personnel
The Flying Burrito Brothers
11.2019 - 05.2021
Volunteer
Dove Hospice
04.2019 - 11.2019
Bachelor of Arts - Psychology & Criminology
University of Auckland
First Aid Qualification -
Red Cross New Zealand
NCEA Level 3 Qualification -
Epsom Girls Grammar
Similar Profiles
Samantha SmithSamantha Smith
Group Fitness Instructor at Les MillsGroup Fitness Instructor at Les Mills
Megan ChurchMegan Church
Les Mills Group Fitness Trainer at Les MillsLes Mills Group Fitness Trainer at Les Mills
Dearin PriesterDearin Priester
Product Manager at Les Mills NordicProduct Manager at Les Mills Nordic