Summary
Overview
Work History
Volunteer Experience
References
Timeline
Generic

Lauren Hazeldine

Christchurch

Summary

I am an incredibly hard working, efficient and reliable person who strives to work to a consistently high standard. I have a friendly and approachable manner, which is beneficial when working within a team and also when engaging with others. Together with my experience in hospitality, childcare and worldwide travels, I have had the opportunity to interact with a variety of people of all ages. I am currently looking at my next opportunity to further advance and utilize my skills.

Overview

8
8
years of professional experience

Work History

Early Childhood Educator

Journey Early Learning Centre
04.2024 - 12.2024
  • Helped establish and open a brand new purpose built centre.
  • Enhanced children's learning experiences by incorporating engaging play activities and age-appropriate educational materials.
  • Built relationships and communicated with parents to provide a cooperative learning environment.
  • Observing and documenting children's learning pathways through Storypark.
  • Undertook professional development by beginning studying towards Certificate III of Early Childhood Education and Care.

Housekeeping Assistant

Royal Freemasons
08.2023 - 01.2024
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Demonstrated a commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with residents and other staff.
  • Assisted in training new hires on standards and procedures, ensuring consistent quality across the team.

Full Time Early Childhood Teacher

Buttercups Preschool
05.2022 - 05.2023
  • Teaching in the nursery classroom alongside 2 other teachers to provide quality care for 12 young children
  • Ensuring a safe, hygienic and active learning environment for children of 6 months to 2 years
  • Implementing a play-based learning curriculum and following a key teacher approach
  • Following care routines, meal preparation and bottle & formula preparation.

Full Time Barista/FOH/Children's Playground Team Member & Supervisor

Chipmunks Indoor Playland & Cafe
05.2021 - 09.2021
  • Solely responsible for the daily operation of the entire store during weekdays
  • Leading and training the team in busy weekends
  • Computer admin experience regarding party bookings and the communication/inquiries account
  • Hosting of children's birthday parties and providing supervision.

Part time School Holiday Programme Assistant

SKids
01.2021 - 01.2021
  • Helped efficiently run a school holiday programme alongside the Franchise Manager
  • Assisted in the planning and implementation of group activities to entertain and engage primary aged children
  • Implementing constant supervision to ensure children's safety and wellbeing needs are met
  • Health & Safety, Child Protection and Food Safety trained.

Full time Guest Service Representative & Spa Host

Onsen Hot Pools
11.2020 - 01.2021
  • Competent use of booking systems to check in guests and monitor bookings for the spa packages
  • Constantly monitor and maintain high standards of cleanliness and presentation in all client accessible areas
  • Liaise and provide exceptional service with all guests to ensure they have a memorable experience
  • Display efficient time management to assist therapists to ensure fast turn around of massage rooms
  • Awarded Employee of the Month within first few weeks of starting.

Full time Restaurant and Bar Host

Village Belle Hotel
01.2020 - 04.2020
  • Being the first point of contact and greeting of every customer in a friendly manner
  • Coordinated with staff and servers as needed to ensure prompt customer service and efficient operations in a high paced environment
  • Assisting with restaurant, function and private event set ups
  • Took incoming phone calls, answering questions, and making and confirming reservations and cancellations
  • Managing reservation bookings and accommodating walk-in guests.

Full time seasonal Senior Barista/Supervisor

NZSki
05.2019 - 10.2019
  • Employed for 3 consistent winter seasons
  • Promoted to supervisory role overseeing a team of 14
  • Ensuring efficient service for up to 4300 daily patrons
  • New Zealand Certificate in Alpine Resort Operations Level 3
  • ServeWise trained in Host Responsibility coinciding with the Sale and Supply of Alcohol Act
  • Helped coordinate a barista training programme.

Full time Café Assistant

DotCom Café
02.2019 - 04.2019
  • Delivered courteous and efficient service to customers
  • Preparation and serving of cabinet food and drinks
  • All day shifts with opening and closing responsibilities
  • Assist with special customer needs
  • Maintain quality store operations
  • Cash handling and POS use.

Full time Nanny

The Walker Family
09.2017 - 05.2018
  • Sole responsibility of 3 young children during both day and overnight periods
  • Ensure creation and implementation of a nurturing and stimulation environment
  • Teach and demonstrate daily living and life skills
  • Plan, supervise and participate in daily activities to encourage learning
  • Perform housekeeping duties
  • Transport to schools and afterschool activities
  • Child First Aid trained (October 2017).

Summer Camp Counsellor

Camp Lakota
06.2017 - 08.2017
  • Specialized and trained in Outdoor Adventure
  • Assisted in the direction and supervision of campers in their living unit and during all activities for 12+ hours a day, 6 days a week
  • Lead large groups in climbing wall, zip line and giant swing activities
  • Worked together in small teams of other counselors
  • Ensured safety of all involved at all times
  • Provide leadership and act as a role model to campers in all activities.

Full time Shift Supervisor/Café Assistant/Barista

Coffee Culture Sumner
09.2016 - 06.2017
  • Prepared and served food and beverages
  • Provide efficient and friendly service to customers
  • Training of new staff
  • Maintain cleanliness of food prep areas, facilities and equipment
  • Cash-handling and use of POS system, including opening and closing procedures
  • Management and ordering of food and stock
  • Completion of daily cash up and banking duties.

Volunteer Experience

Volunteer Zoo Keeper, Kanchanaburi Safari Park & Open Zoo, Kanchanaburi, Thailand, 06/2018,

  • In charge of ensuring the health and comfort of tiger, lion and leopard cubs,
  • Engage and assist with zoo visitors,
  • Lead and direct with interactions between customers and the animals,
  • Enclosure maintenance and providing daily enrichment to the cubs

References

  • Emma Grice, Buttercups Preschool Room Leader, emmahgrice@gmail.com, +64 27 291 0990
  • Sonia Panapa, Chipmunks Queenstown Owner, +64 27 291 0990

Timeline

Early Childhood Educator

Journey Early Learning Centre
04.2024 - 12.2024

Housekeeping Assistant

Royal Freemasons
08.2023 - 01.2024

Full Time Early Childhood Teacher

Buttercups Preschool
05.2022 - 05.2023

Full Time Barista/FOH/Children's Playground Team Member & Supervisor

Chipmunks Indoor Playland & Cafe
05.2021 - 09.2021

Part time School Holiday Programme Assistant

SKids
01.2021 - 01.2021

Full time Guest Service Representative & Spa Host

Onsen Hot Pools
11.2020 - 01.2021

Full time Restaurant and Bar Host

Village Belle Hotel
01.2020 - 04.2020

Full time seasonal Senior Barista/Supervisor

NZSki
05.2019 - 10.2019

Full time Café Assistant

DotCom Café
02.2019 - 04.2019

Full time Nanny

The Walker Family
09.2017 - 05.2018

Summer Camp Counsellor

Camp Lakota
06.2017 - 08.2017

Full time Shift Supervisor/Café Assistant/Barista

Coffee Culture Sumner
09.2016 - 06.2017

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Lauren Hazeldine