Seeking a further challenging and stimulating role in the financial services sector where I can progress my career and utilise the accrued experiences and expertise I have gained to date. My ideal role would be one with significant relationship management obligations and where I can further develop my knowledge of banking and finance while continuing to deliver unbeatable and highly beneficial customer service and outcomes. Enthusiastic about making a significant contribution to the success of the organisation and its clients. Eager to enhance existing capabilities and develop new knowledge and expertise.
A highly motivated and diligent financial services professional with nearly twelve years' experience with the ASB Bank in a series of client facing roles of ever increasing responsibility as well as managerial obligations including mentoring and supporting staff. Accompanying this has been a demonstrably consistently service ethic directed towards the bank's customers and the delivery of value in terms of both service and outcomes. Proven communication and leadership skills together with a demonstrated track record of working effectively across various levels of the bank and scrupulously adhering to the Banks policies and procedures while delivering quality services. Experienced working within collegial team environments dedicated to providing prompt service and delivering customer outcomes. With a friendly and approachable manner I display a consistently positive disposition when assisting customers define their requirements and providing them with effective solutions. Recognised for my commitment to ASB Bank ASB values - Passion, Caring, Courage, Integrity, United, being awarded the accolade of ASB West Auckland Values Champion for promoting and delivering on our values. Also Awarded the West Auckland Assistant Manager Award in June 2019. Strongly committed to personal development and career progression, having worked my way up from being a Customer Service Officer at ASB Lynfield in 2012 to my present role of Home Ownership Manager at ASB Lynnmall. Prior to joining the ASB Bank I had a further eight years in customer service and management positions in various sectors including retail and professional services.