Lauren Raymond
Summary
I am a confident and motivated candidate who is happy to work in a team and as an individual. I'm willing to push myself and my abilities in order to adapt myself well to any type of work environment. I'm equipped with problem-solving skills, willingness to learn, and excellent communication skills. As a professional and punctual individual, I have a solid background in customer engagement. I have a strong ability to contribute to team success to achieve positive results and am ready to tackle new challenges with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Administrator
JLF Construction
12.2022 - 12.2024
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by company policy.
- Dealt with queries by phone and email.
- Managed payroll and budgeting using Xero.
- Ensured my office space was always clean and held to a presentable standard.
Sales Assistant
South Pacific Roses
09.2021 - 12.2022
- Used multitasking skills to assist customers as well as keeping count of all roses sold throughout each day.
- Kept the rose display up to a high standard and ensured the shop floor was always clean.
- Independently planned my own tasks for each day.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Lift Operator
Perisher
06.2018 - 10.2018
- Learned and enforced lift rules, policies and procedures to ensure the lifts were used safely.
- Helped guests get on and off lift.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
- Communicated with other lift operators about high-risk lift riders.
Sales Assistant
Warren James Jewellers
11.2017 - 05.2018
- Educated customers about proper care and maintenance for their jewellery purchases, ensuring long-lasting satisfaction.
- Boosted jewellery sales by providing excellent customer service and product recommendations.
- Managed inventory efficiently, ensuring all pieces were accounted for.
Education
Subsidiary Diploma - Personal Business, Finance And Law
Llandrillo College
Rhos On Sea, Wales07-2017
GCSE - English Language And Literature
Ysgol Y Creuddyn
North Wales07-2016
Skills
- Confident, motivated and enthusiastic
- Strong communication and interpersonal skills
- Reliable and responsible
- Attention to detail
- Positive customer engagement
- Excellent written and verbal communication
- Flexibility
- Customer service
Timeline
Administrator
JLF Construction
12.2022 - 12.2024
Sales Assistant
South Pacific Roses
09.2021 - 12.2022
Lift Operator
Perisher
06.2018 - 10.2018
Sales Assistant
Warren James Jewellers
11.2017 - 05.2018
Subsidiary Diploma - Personal Business, Finance And Law
Llandrillo College
GCSE - English Language And Literature
Ysgol Y Creuddyn
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