Lauren Raymond
Summary
Confident and motivated candidate who is happy to work in a team and as an individual. I'm willing to push myself and my abilities in order to adapt myself well to any type of work environment. I'm equipped with problem-solving skills, a willingness to learn, and excellent communication skills. As a professional and punctual individual, I have a solid background in customer engagement. I have a strong ability to contribute to team success, to achieve positive results, and am ready to tackle new challenges with dedication and enthusiasm. Furthermore, I feel eager to pursue an occupation with growth opportunities in order to advance my career.
Overview
8
8
years of professional experience
Work History
Administrator
JLF Construction
12.2022 - Current
- Handle sensitive information discreetly, maintaining confidentiality at all times as required by company policy,
- Deal with queries by phone and email.
- Ensure my office space was always clean and held to a presentable standard,
- Keep track of appointments and meetings.
Sales Assistant
South Pacific Roses
09.2021 - 12.2022
- Used multitasking skills to assist customers as well as keeping count of all roses sold throughout each day,
- Kept the rose display up to a high standard and ensured the shop floor was always clean,
- Independently planned my own tasks for each day,
- Delivered a large batch of roses to supermarkets all over Christchurch in a large courier van,
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Hospitality Worker
Gre3n Superfood and Juice Bar
06.2021 - 12.2021
- Greeted customers and ensured they received great customer service,
- Prepared smoothies, juices and food in a fast paced environment,
- Processed payments on a POS system.
Lift Operator
Perisher
06.2018 - 10.2018
- Studied and enforced lift rules, policies and procedures to ensure the lifts were used safely,
- Helped guests get on and off lift,
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed,
- Communicated with other lift operators about high-risk lift riders.
Sales Assistant
Warren James Jewellers
11.2017 - 05.2018
- Ensured the shop windows and display area was clean and tidy,
- Followed and achieved daily targets,
- Ensured all customers had a great experience at the store,
- Dealt with queries and complaints by phone and email.
Education
Subsidiary Diploma - Personal Business, Finance And Law
Llandrillo College
07-2017
GCSE - English Language And Literature
Ysgol Y Creuddyn
07-2016
Skills
- Confident, motivated, and enthusiastic
- Strong communication and interpersonal skills
- Reliable and responsible
- Pay great attention to detail
- Positive customer engagement
- Excellent written and verbal communication
- Customer service experience
- Friendly and professional
Timeline
Administrator
JLF Construction
12.2022 - Current
Sales Assistant
South Pacific Roses
09.2021 - 12.2022
Hospitality Worker
Gre3n Superfood and Juice Bar
06.2021 - 12.2021
Lift Operator
Perisher
06.2018 - 10.2018
Sales Assistant
Warren James Jewellers
11.2017 - 05.2018
GCSE - English Language And Literature
Ysgol Y Creuddyn
Subsidiary Diploma - Personal Business, Finance And Law
Llandrillo College
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