Summary
Overview
Work History
Education
Skills
Additional Information
Awards
Certification
Languages
Accomplishments
References
Timeline
Generic

Lauren Whiteman

Summary

Friendly with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Youth Leader

Radical Youth
01.2023 - Current
  • Developed rapport with young participants, providing support and guidance in their challenges.
  • Mentored young individuals, emphasizing the importance of goal-setting and self-improvement.
  • Facilitated open communication among group members, promoting healthy conflict resolution techniques when needed.
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behaviour.
  • Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.

Holiday Program Supervisor

Kids Rock Holiday Program
12.2023 - 01.2024
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Implemented daily routines to establish consistency, helping children transition smoothly between activities.
  • Managed behaviour issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.

Lawnmowing and Gardening (Holiday Job)

Keenas Services
01.2019 - 11.2023
  • Improved lawn health by performing regular mowing, trimming, and edging tasks.
  • Collaborated with team members to complete large-scale projects in a timely manner.
  • Adapted quickly to changing weather conditions for uninterrupted service provision throughout the year.
  • Mowed lawns of residential properties on weekly basis to maintain grass length.

Babysitter

Mrs Apulu
03.2022 - 12.2022
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Countdown SHELF PACKER (PART TIME)

Countdown
02.2022 - 07.2022
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.

Education

Certificate in Barista And Service Skills - Coffee And Service

New Zealand School of Food And Wine
Auckland, NZ
02.2024

High School Diploma -

Elim Christian College
Howick South, NZ
12.2023

NCEA Level 2 -

Manurewa High School
Manurewa, NZ
12.2022

Skills

  • Quick learner
  • Communication
  • Problem-solving
  • Time management
  • Willingness to learn
  • Positive attitude
  • Hard Worker

Additional Information

  • Knowledge about health and safety hazards found in the workplace
  • Provide excellent customer service to clients
  • Interact with customers in a service delivery context
  • Help and teach other workmates where to put the products
  • Have knowledge of products and product information in a retail environment
  • Have basic knowledge of contamination hazards and control methods used in a food business

Awards

  • Top in Food Technology Level 2
  • Academic Cup (Year 11)
  • Learners Licence
  • Merit Endorsement (Level 2)
  • Cambridge IGSE

Certification

Certificate in Barista and Service Skills


Learners Licence


Restricted Licence (In the Process)

Level 3 NCEA ( English, Physics, Calculus, Geography, Digital Technologies)


Level 2 NCEA ( English, Physics, Calculus, Business Studies, Food Technology)


IGCSE Cambridge (English. Maths, Science, Art, ICT,)






Languages

English
Full Professional

Accomplishments

  • Year 13 - University Entrance

    • - Graduation Certificate


  • Year 12 - Best in Class Food Technology

    • - Best in Year 12 Food Technology


  • Year 11 - Academic Cup for female in Class

    • - Best in Year 11 Science, Maths, and Digital Technologies

References

References available upon request.

Timeline

Holiday Program Supervisor

Kids Rock Holiday Program
12.2023 - 01.2024

Youth Leader

Radical Youth
01.2023 - Current

Babysitter

Mrs Apulu
03.2022 - 12.2022

Countdown SHELF PACKER (PART TIME)

Countdown
02.2022 - 07.2022

Lawnmowing and Gardening (Holiday Job)

Keenas Services
01.2019 - 11.2023

Certificate in Barista And Service Skills - Coffee And Service

New Zealand School of Food And Wine

High School Diploma -

Elim Christian College

NCEA Level 2 -

Manurewa High School

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Lauren Whiteman