Lauren McMahon Woods
Christchurch,CAN
Summary
Dedicated professional with over 6 years of experience in customer service, healthcare, and laboratory environments. Strong organizational and communication skills enhance ability to adapt to diverse work settings. Proven track record of meticulous attention to detail and effective problem-solving. Committed to continuous professional development and embracing new challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
MEDICAL LABORATORY TECHNICIAN
Awanui Labs
12.2022 - 01.2025
- Participated in the development and validation of new laboratory tests and procedures, enhancing service offerings.
- Maintained strict adherence to laboratory quality control and assurance measures, reducing error rates significantly.
- X-ray machine experience and maintenance
- Cut, stained and mounted samples for assessment by pathologist.
- Clerical duties, liaising with pathologists/typists and external laboratories, data entry (excel)/LIS
- Performed quality control checks on test results, identifying and rectifying discrepancies.
SALES CONSULTANT
Early Settler
12.2021 - 12.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Created personalized quotes
- Responded to telephone and in-person requests for information.
- Achieved recognition for being a part of the super sales squad, bringing in over $12,000 in sales for the month
SENIOR TEAM LEAD-FOOD SERVICES
Konya Kebabs
04.2021 - 07.2022
- Trained new staff and helped with onboarding process
- Preparation/cooking of food health and safety guidelines
- Liased with uber eats/menulog business and its contractors
GUEST SERVICES ASSOCIATE-FOOD AND BEVERAGE
Kingsgate Hotel
05.2019 - 09.2019
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to reception
Education
Certificate of proficiency - Human Bioscience-Impaired Body Function
Massey University
Palmerston North05.2025
Postgraduate diploma - health sciences
University of Auckland
Auckland05.2025
Bachelor of Science - Anatomy
University of Otago
Dunedin, NZ12.2022
High School Diploma -
Cashmere High School
Christchurch12.2018
Skills
- Team collaboration
- patient service and care
- Conflict resolution
- Performance optimization
- Quality assurance
- Negotiation and mediation
- Administrative support
Certification
- Comprehensive first aid through workplace health and safety, NZQA Unit Standards, 05/2023
- Child safety and protection certificate, YMCA
- Annual practicing certificate in the scope of medical laboratory technician, 2025
References
References available upon request.
Timeline
MEDICAL LABORATORY TECHNICIAN
Awanui Labs
12.2022 - 01.2025
SALES CONSULTANT
Early Settler
12.2021 - 12.2022
SENIOR TEAM LEAD-FOOD SERVICES
Konya Kebabs
04.2021 - 07.2022
GUEST SERVICES ASSOCIATE-FOOD AND BEVERAGE
Kingsgate Hotel
05.2019 - 09.2019
Certificate of proficiency - Human Bioscience-Impaired Body Function
Massey University
Postgraduate diploma - health sciences
University of Auckland
Bachelor of Science - Anatomy
University of Otago
High School Diploma -
Cashmere High School
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