Laurie Daubney
Papamoa,Bay of Plenty
Summary
Supervisor at Surf Road Cafe and love delivering and providing exceptional customer care and enhancing team performance. Skilled in task delegation and employee motivation, I ensure high service standards while keeping a positive , happy work environment. Committed to quality control, with kitchen and floor and always looking and listening to how we can provide the best service. I thrive in fast-paced settings and love that working environment.
Overview
4
4
years of professional experience
Work History
Floor Supervisor
Surf Road Cafe
12.2024 - Current
Set up and close, planning ahead as busy cafe. Delivered exceptional customer care ensuring satisfaction. Communicating with kitchen for a smooth service. Organizing team and give them guidance, especially young staff. Dealing with situations when then arise promptly and efficiently.
Waitress
Pearl Kitchen
02.2022 - 10.2024
- Working with the team to deliver excellent service and providing a welcoming dining experience
- Motivated and hard working team player
Supervisor
Doca Cafe
02.2021 - 11.2021
Managed weekly operations in owner's absence.
Maintained a high service standard and regular training with staff.
Education
Bachelor Of Arts - Design
Grey’s School of Art
Scotland Health Coach
Precure
Auckland2021
Skills
- Always providing a high quality of service and customer care , with a great attention to detail
- Team supervision
- Task delegation
- Employee motivation
- Performance improvements
- Quality controls
- Workplace organization
- Positive attitude and very motivated
Additional Information
Have also owned my own fine dining restaurant in Australia , Ormeggio at the Spit in Mosman and been involved in its initial set up and design.
Timeline
Floor Supervisor
Surf Road Cafe
12.2024 - Current
Waitress
Pearl Kitchen
02.2022 - 10.2024
Supervisor
Doca Cafe
02.2021 - 11.2021
Bachelor Of Arts - Design
Grey’s School of Art
Health Coach
Precure
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