LAVANYA BASNET
Clarks Beach,Auckland
Summary
PERSONAL STATEMENT Ex Chef 6 years experience in Hospitality transitioning into dedicated Customer Service professional with knowledge of service delivery and proven abilities of multitasking operating in fast-paced, demanding environments. Adaptable professional with success handling any challenge.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
SEASONAL WORKER AT KIWI FRUIT PACKHOUSE
Punchbowl Ltd
Franklin, Auckland
03.2022 - Current
- Supervised backend tray prep team in Packhouse .
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
GLASS HOUSE TECHNICIAN
GOURMET
Waiuku
10.2021 - 02.2022
- All duties related to crop husbandry
- Picking to fruit quality standards
- Proved successful working within tight deadlines and fast-paced atmosphere.
JUNIOR SOUS CHEF
CHAPEL BAR AND BISTRO
PONSONBY, AUCKLAND
04.2021 - 08.2021
- Lead, manage, initiate, and monitor service strategies within Food Operations
- Assist in the development of new food strategies.
CAFÉ CHEF
ONEHUNGA NEIGHBOURHOOD EATERY
AUCKLAND
11.2019 - 03.2021
- Food Preparation: ensured that required standards are adhered to in the production and preparation of food – in quality, quantity, and safety.
- Conducted daily stock maintenance to minimize food waste.
- Ensured standards of hygiene were maintained and improved wherever possible.
CHEF DE PARTIE
DICEY REILLY’S IRISH PUB AND EATERY
07.2020 - 02.2021
- Produced innovative menu offerings to promote company awareness and customer satisfaction.
- Maintained well-organized mise en place to keep work consistent.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
CO-OWNER/OPERATOR
Bed And Breakfast Accomodations & CAFE
, INDIA
05.2015 - 04.2019
- Established foundational processes for business operations.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
MASTER IN GASTRONOMY -
AUCKLAND UNIVERSITY OF TECHNOLOGY (AUT)
Auckland, AUK 07.2019 - 02.2021
B.SC. - HOSPITALITY AND HOTEL ADMINISTRATION
AMBEDKAR INSTITUTE ON HOTEL MANAGEMENT
Chandigarh 04.2009 - 05.2012
Skills
Customer service skills
Sales planning
Multitasking Abilities
Critical Thinking
Teamwork and Collaboration
Organization and Time Management
Written Communication
Decision-Making
Additional Information
Currently pursuing online UX design certification
Proficient in Microsoft Office
- Excel: Intermediate.
- Word: Intermediate.
- Outlook: Intermediate.
- PowerPoint: Intermediate.
Timeline
SEASONAL WORKER AT KIWI FRUIT PACKHOUSE
Punchbowl Ltd
03.2022 - Current
GLASS HOUSE TECHNICIAN
GOURMET
10.2021 - 02.2022
JUNIOR SOUS CHEF
CHAPEL BAR AND BISTRO
04.2021 - 08.2021
CHEF DE PARTIE
DICEY REILLY’S IRISH PUB AND EATERY
07.2020 - 02.2021
CAFÉ CHEF
ONEHUNGA NEIGHBOURHOOD EATERY
11.2019 - 03.2021
MASTER IN GASTRONOMY -
AUCKLAND UNIVERSITY OF TECHNOLOGY (AUT)
07.2019 - 02.2021
CO-OWNER/OPERATOR
Bed And Breakfast Accomodations & CAFE
05.2015 - 04.2019
B.SC. - HOSPITALITY AND HOTEL ADMINISTRATION
AMBEDKAR INSTITUTE ON HOTEL MANAGEMENT
04.2009 - 05.2012