Open To Work
LAVINIA HINEMOA HEA
Mangere,AUK
Work Preference
Summary
Reliable professional with extensive experience in administrative support and client engagement. Successfully facilitated community integration and provided tailored support to diverse individuals, demonstrating strong communication skills and attention to detail. Focused on enhancing client experiences in community-oriented settings.
Overview
4
4
Certification
11
11
years of professional experience
Work History
Administrative Support – Garden Project
Merivale Community Centre
03.2026 - Current
- Engaged in regular communication with clients, stakeholders, and project team members to ensure alignment and progress updates.
- Provided administrative support through efficient data entry and precise record keeping to support project operations
- Assisted in organizing documentation and maintaining accurate records to ensure compliance and accessibility
- Support day-to-day operations of the project team
Mental Health & Administration Support Worker
Pathways
Tauranga, Bay of Plenty
10.2022 - 03.2025
- Coordinated with multidisciplinary teams to support client care
- Utilized effective communication and active listening to address and prioritize client needs
- Provided consistent emotional support and encouragement to enhance client engagement throughout treatment.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Assisted with medication monitoring and appointment coordination
- Maintained comprehensive client records and documentation to ensure continuity of care
- Developed individualized plans for clients and monitored progress towards goals.
- Provided referrals to community services and support networks
- Facilitated community integration through social and recreational activities.
- Participated in team meetings, providing input regarding client care plans.
- Participated in training sessions to enhance skills in client-centered care approaches.
- Supported clients with daily routines and independent living skills
Student Support Worker (Disability)
TPH Special Education Unit
03.2018 - 06.2020
- Supported students with special needs during daily activities and classroom tasks.
- Assisted teachers in implementing Individualized Education Plans for diverse learners.
- Supported students in learning and daily classroom activities to promote academic engagement and personal development.
- Communicated effectively with parents regarding student progress and needs.
- Assisted with IT tasks to enhance system functionality and improve user experience for students. and small group learning
Healthcare Assistant / Caregiver
Nova Healthcare
08.2016 - 04.2018
- Administered medication and implemented treatment plans to ensure patient adherence
- Delivered personal care and support to enhance patient comfort and well-being
- Coordinated with care teams across facilities to improve patient outcomes
Community Service Volunteer Organiser
Tongan Community
Te Puke
02.2015 - 03.2016
- Coordinated community events to enhance local engagement and access to support services
- Connected individuals with essential community resources to meet their needs
- Assisted in community outreach initiatives in Te Puke to raise awareness of available services
Education
JNP Aviation Training - Aviation Microdential Level 3
JNP Aviation
Tauranga, BOP09-2025
Digital Passport Badges -
Level 3 Micro-credential
Online 01-2025
Workplace Education - Aviation
Edvance
JNP Aviation01-2025
Certificate in Health Care Level 4 - Assistance/Advocacy
Toi Ohomai
Tauranga, BOP02-2018
Pacific Senior School Certificate - College
Tonga High School
Overseas01-2006
Tonga School Certificate - College
Tonga High School
Tonga01-2005
Skills
- Administrative support
- Data management
- Record management
- Client relationship management
- Client advocacy
- Effective communication
- Organizational skills
- Task management
- Adaptable learning
- Punctuality
- Client relations
Certification
- Full Class 1 Driver Licence
- Comprehensive First Aid Certificate
- HCA Level 4 Certificate
- Digital Passport Level 3 Badges
- First Aid Certificate
Timeline
Administrative Support – Garden Project
Merivale Community Centre
03.2026 - Current
Mental Health & Administration Support Worker
Pathways
10.2022 - 03.2025
Student Support Worker (Disability)
TPH Special Education Unit
03.2018 - 06.2020
Healthcare Assistant / Caregiver
Nova Healthcare
08.2016 - 04.2018
Community Service Volunteer Organiser
Tongan Community
02.2015 - 03.2016
JNP Aviation Training - Aviation Microdential Level 3
JNP Aviation
Digital Passport Badges -
Level 3 Micro-credential
Workplace Education - Aviation
Edvance
Certificate in Health Care Level 4 - Assistance/Advocacy
Toi Ohomai
Pacific Senior School Certificate - College
Tonga High School
Tonga School Certificate - College
Tonga High School