Lavinia Noue

• Checked for safety hazards and took corrective action when necessary.
• Enforced access control measures in accordance with established procedures.
• Confirmed visitor identification prior to granting entry into the building.
• Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
• Addressed problems quickly and reported clear information while working under minimal supervision.

• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Delegated work to staff, setting priorities and goals.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

• Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
• Maintained dining and food service areas to maximize safety and cleanliness.
• Provided exceptional service that reflected restaurant standards and core values.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
• Laid out dental instruments and equipment before procedures.

• Scheduled and confirmed appointments.
• Answered and directed incoming calls using multi-line telephone system.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Updated and recorded customer or client information to maintain accounts.

• Offered training and support to keep team members motivated and working toward objectives.
• Delegated daily tasks to team members to optimize group productivity.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.

Pick packing of Food and Beverage and Deliver to each room carefully.
• Watching the Dietary requirements to carefully handle and prevent
allergies and safety of guests
• Shift Team leader - Watching over a team and complete set tasks to
improve guest satisfaction
• Kitchen hand - Cutting and making food with proper food handling.
• Porter - Luggage handling for guests and carrying to rooms around the
hotel
• Coffee making for guests during busy hours
• Wearing correct PPE gear and washing hands when needed.
• Quick thinking when an emergency happens eg. Fire Emergency, Guest
complaints, Escapee, Positive cases, etc.

• Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
• Made friendly conversation with customers to provide enjoyable bar experience.
• Delegated work to staff, setting priorities and goals.
• Promoted safe working conditions by monitoring safety procedures and equipment.