LAVINIA SINGLETON
Hamilton,New Zealand
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Jukebox Cafe
08.2023 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Fast Food Worker
Hells Pizza - Dinsdale, Hamilton
04.2022 - 02.2023
- Operated cash register and received payment from customers in cash or credit form
- Recorded customer orders and communicated clearly to confirm each order
- Greeted customers to take food orders and provided information about menus
- Operated grills, deep fryers and griddles safely to avoid accidents or injury
- Organized food items on serving trays and in carry-out packages
- Completed side tasks by restocking condiments and cleaning refrigerators
- Promoted food items, beverages and deserts to increase sales
- Wiped down tables and removed trash and dirty plates to provide a clean, welcoming environment
- Warmly greeted visitors to promote great customer service and positive ordering experience
- Maintained safe food handling practices to prevent the spread of germs
- Restocked napkins, condiments and utensils at self-service areas during slow periods
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
Te Aho O Te Kura Pounamu
HamiltonSkills
- Reliable Team Worker
- Customer Service
- Payment Processing
- Time Management and Prioritization
- Stocking and Replenishment
- Multitasking and Organization
- Stocking and Replenishing
- Cleaning and Sanitizing
- Neat, Clean and Professional Appearance
- Customer Relations
- Money Handling
- Team Collaboration
References
Paula Lowe, 021 451 1118, Tina Liu, 021 0879 2505
Timeline
FOH Team Member
Jukebox Cafe
08.2023 - Current
Fast Food Worker
Hells Pizza - Dinsdale, Hamilton
04.2022 - 02.2023
Te Aho O Te Kura Pounamu
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