Lavpreet Singh
Tauranga,BOP
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Knowledgeable Technical Specialist successful at setting up servers, desktops, laptops and mobile devices. Trains users and configures protocols to maximize security, usability and performance. Offering 3 years of IT experience.
Overview
2
2
years of professional experience
Work History
Shift Manager
Pizza Hut
01.2023 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
In-Home Tech Specialist
Noel Leeming
11.2022 - Current
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies into existing systems.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
Night Stocker
Countdown
02.2022 - 08.2022
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
- Streamlined merchandise restocking process, resulting in reduced time spent on nightly tasks.
- Ensured accurate product placement by carefully following planograms and store layouts.
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Education
Diploma of System Administrator -
Aspire 2 International
Tauranga, NZ07.2021
Skills
- Team Development
- Equipment Troubleshooting
- Quality Assurance
- Supply Ordering
- Inventory Control
- Schedule Oversight
- Staff Development
- Safety Compliance
- Mentoring and Coaching
- Opening and Closing Procedures
- Cash Handling
- Handling Customer Complaints
- Decision-Making
- Tech-Savvy
Affiliations
- Cycling, Swimming, Gaming
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Software
Office 365
Azure
Exchange server
Mysql
Java
References
References available upon request.
Timeline
Shift Manager
Pizza Hut
01.2023 - Current
In-Home Tech Specialist
Noel Leeming
11.2022 - Current
Night Stocker
Countdown
02.2022 - 08.2022
Diploma of System Administrator -
Aspire 2 International
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