Lawrence (YuanHui) Hao

• Complied with safe operating practices and assessed operational procedures against best practices.
• Establishing and maintaining excellent internal and external customer service throughout the entire construction, including moving materials, cleaning up rubbish inside and outside etc
• Communicating effectively with the project manager, architects, engineers and building representatives
• Scheduling, organizing and leading meetings with record keeping and actions required
• Working with the in-house computer system to update progress.
• Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
• Maintained records and logs of work performed and materials and equipment used.
• Managed site development with assistance from civil engineers and complied with city and county ordinances.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Master most of the common power tools, eg Angle Grinder, hammer Drill, Impact driver, Circular Saw, drop saw, Table saw, Paslode Nail gun etc
• Take measurements, and calculate the size and amount of material needed
• Cutting, shaping and smoothing materials according to measurements
• Build window frames, doors, staircases, and buildings using raw materials or pre-constructed items
• Inspect places and conduct repairs or maintenance.

• Provided exceptional customer service by actively listening to client needs and offering personalized solutions tailored to their specific requirements.
• Offer CFDs trading on a wide range of assets within the financial Markets including Forex, Commodities, CFDs, Indices, Cryptocurrencies and US equities
• Implemented strategic plans to achieve ambitious sales targets, consistently meeting or exceeding expectations.
• Mentored junior account managers, providing guidance on best practices and industry trends for professional development.
• Optimized resource allocation by prioritizing tasks based on urgency, complexity, and potential impact on revenue generation.
• Achievements: No.1 Salesperson in the NZ sales team from March 2022 to August 2022.

• Company branding marketing and expansion in the New Zealand Market
• Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
• Implemented strategic plans to achieve ambitious sales targets, consistently meeting or exceeding expectations.
• Offer CFDs trading on a wide range of assets within the financial Markets including Forex, Commodities, CFDs, Indices, Cryptocurrencies and US equities
• Strong ability to deal with difficulties in sales, customer services, traders etc
• Strengthened relationships with key clients, leading to increased repeat business.

• Research and create current market value (CMA) for property owners
• Set up databases and make phone calls to generate business leads
• Followed all company policies and procedures to deliver quality work.
• Analysis of property market value for different properties in different regions
• Understand customer's requirements and find the right properties for them to make decision
• Doing market research, preparing and organizing all the documents to help purchasers/vendor to win either by auction or negotiation
• Introduce different advertising packages to vendors, in order to attract as many interested parties as possible
• Organize, Prepare and do open homes for vendors to introduce their properties to interested parties
• Make phone calls to open home customers, generate reports and meet with vendors each week to update their information.
• Developed strong client relationships through consistent communication and attentive service.
• Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
• Generated new leads through strategic networking events and targeted marketing efforts.
• Demonstrated expertise in real estate contracts and legal procedures to ensure smooth transactions for all parties involved.
• Negotiated favorable terms by effectively communicating with sellers, buyers, and agents.
• Improved negotiation outcomes by employing creative problem-solving techniques and persuasive communication strategies.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.

• Research and create current market value (CMA) for property owners
• Set up databases and make phone calls to generate business leads
• Analysis of property market value for different properties in different regions
• Understand customer's requirements and find the right properties for them to make decision
• Doing market research, preparing and organizing all the documents to help purchasers/vendor to win either by auction or negotiation
• Introduce different advertising packages to vendors, in order to attract as many interested parties as possible
• Organize, Prepare and do open homes for vendors to introduce their properties to interested parties
• Make phone calls to open home customers, generate reports and meet with vendors each week to update their information.

• Integrity external and internal databases, updating databases and internal software, resolving problems for internal PC hardware and software issues and external issues such as data transferring, data matching
• Attend IT department weekly NZ & AUS online meeting to discuss current and potential issues
• Responds to requests for technical assistance through email or in person
• IT support for AM through internal (pharmacy tool, DT4CS) and external (Temple, piranha) Aztec software to deliver clients' databases accurately on a weekly bases
• Support the Account Management Team (Business Manager/Account Director/Account Manager) by performing all tasks related to creating, maintaining, checking and delivering Aztec databases and reports
• Researches questions using available information resources.

• Marketing Research and analysis of the existing competitors in the Market, Setting the market strategic plan
• To do automotive industry research and write promotion material
• Providing On-site service to each business partner
• To complete the final report for each sale
• Achievements: Achieve sales target of $NZ3000 per week.

APN was acquired by Yellow Pages. I was transferred to Yellow Pages and had the same responsibilities.

• Provide specialist business analysis and programming
• Complete order fulfilment for both business units as required
• Complete application programming and data analysis, data extraction, and imports as required by the business units
• Managing database including, Data Mining, Data deduping, Data formatting, Data extraction, Data Matching, Data cleaning, Data import/export
• External Data loading, Integration, Extraction, Manipulation and Maintenance from Consumer database, APN Database, Finda database, PAF from NZPOST, Homeowners data from LINZ and Name Removal Register from Marketing Association
• Achievements: Awards APN ‘Goal getter' in 2007
• Experienced working with ERP Systems
• Developed Data matching procedure for matching outsource DB with APN DB.

• Developing the Care Plan Module of RESCare 32 by using Delphi 5.0
• Researching, collecting useful information
• Product Testing: Writing Test Case of Care Plan Module of RESCare 32
• Document Development: Writing the Functional Design Specification and Technical Design Specification for Care Plan Module
• Product Demonstration: Main Demonstrator of Care Plan Module of RESCare 32 Product in Project Final Product Presentation (University) and Final Project Sponsor Handover Presentation (MedTech Limited New Zealand)
• Achievements: Successfully developed the Care Plan Module of RESCare 32
• Score A for BTech Project 450.