LAWRENCE JOHN GEORGE
31 Barbour Rd,
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Security Service
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
Security Officer
First Security Guard Services
04.2020 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Customer Service & Sales Representative
RK Cars Ltd
07.2013 - 03.2020
- Sell Japanese Cars to customers in store based on their needs.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Arrange finance for some customers to purchase the car.
- Arrange for compliance and registration after a customer purchases a car.
- Banking.
- Work together with the team.
- Offered advice and assistance to customers, paying attention to special needs and wants.
- Liaised with customers, management, and sales team to better understand customers' needs and recommend appropriate solutions.
Senior Sales Representative
Godfreys Vacuum Cleaners LTD
02.2006 - 06.2013
- Assisting walk in Customers to purchase Vacuum Machines based on their needs and Budgets and working out Finance for them if required.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Identified customer needs by asking appropriate, open-ended questions.
- Answering Inbound and outbound calls country wide and selling vacuum Machines over the telephone as well as well as in the store
- Worked in all the Godfrey Retail Outlets in Auckland
Education
Completed 39 Security Modules/work related -
11.2024
Private Security Personnel Badge /Permanent Certificate of Approval -
01.2020
Qualification of Achievement High school - Year 12
Personnel Security Badge
NZ01.1980
Completed school - Year 1 - Year 10
St Anne's high school
01.1977
Skills
- Solid interpersonal and clear communication skills
- Excellent time management skills including task prioritisation
- Knowledge of Security Operations and procedure
- Manage multiple tasks
- Surveillance Skills
- Patrol operations
- Parking enforcement
References
- Mr Pranesh Raniga, Director of RK Cars, Auckland, 021704400
- Mr Nilesh Jani, Manager of RK Cars, 022 570 4400
Certification
Permanent Security Officer COA badge.
Completed Training modules for a Security Officer through work.
Languages
English
Full Professional
Arabic
Limited Working
Hindi
Full Professional
Timeline
Security Officer
Allied Security Service
05.2023 - Current
Security Officer
First Security Guard Services
04.2020 - 05.2023
Customer Service & Sales Representative
RK Cars Ltd
07.2013 - 03.2020
Senior Sales Representative
Godfreys Vacuum Cleaners LTD
02.2006 - 06.2013
Private Security Personnel Badge /Permanent Certificate of Approval -
Completed school - Year 1 - Year 10
St Anne's high school
Completed 39 Security Modules/work related -
Qualification of Achievement High school - Year 12
Personnel Security Badge
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