Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
7
7
years of professional experience
Work History
HOTEL SERVICE ATTENDANT
SUDIMA LAKE
Rotorua, New Zealand
12.2024 - Current
I was responsible for maintaining a clean and organized environment within guest rooms and public areas. My daily tasks included sweeping, mopping, and vacuuming floors, dusting furniture, and ensuring that all surfaces were spotless and sanitized. I also managed laundry duties, including washing, folding, and ironing linens, while ensuring that fresh towels and bed linens were provided for guests.
I provided exceptional customer service by addressing any guest requests, complaints, or concerns in a professional and timely manner, always ensuring a high level of satisfaction.
F&B SERVICE
KOMALA VILAS PTE LTD
Singapore, Singapore
10.2022 - 04.2023
Greeting And Seating Customers, Taking Food And Beverage Orders And Entering Correctly Into The System, Relay Customer Orders To Kitchen Staff, Accept Payments And Balance Receipts, Serve Food And Drink Orders, Clean Assigned Work Areas, Serving Counters Etc
F&B service provider in Singapore
Guest Relation Executive
OYO HOTELS PRIVATE LIMITED
Hyderabad, India
05.2019 - 08.2020
Welcoming Guests: Greet guests upon arrival and provide information about the hotel, its amenities, and the surrounding area.
Handling Complaints: Address customer complaints in a timely and professional manner, escalating issues when necessary.
All Round General Laborer
THE PARK HOTEL
Hyderabad, India
12.2017 - 03.2018
Cleaning and organizing guest rooms: This includes making beds, changing linens, dusting, vacuuming, cleaning bathrooms, and removing trash.
Maintaining public areas: Keeping lobbies, hallways, and other communal spaces clean and tidy.
Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
Inspected dishes for cleanliness before serving them to customers.
Education
DIPLOMA IN HOSPITALITY MANAGEMENT -
STANFORT ACADEMY
SINGAPORE
09.2022
BACHELOR OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY -
OSMANIA UNIVERSITY
HYDERABAD
05.2019
INTERMEDIATE PASS CERTIFICATE -
TELANGANA STATE BOARD OF INTERMEDIATE EDUCATION
HYDERABAD
03.2016
SECONDARY SCHOOL CERTIFICATE -
ANDHRA PRADESH OPEN SCHOOL SOCIETY
HYDERABAD
04.2014
MASTERS DIPLOMA - HOTEL MANAGEMENT
PIONEER INSTITUTE OF HOTEL MANAGEMENT
HYDERABAD
Skills
Customer service
Team collaboration
Cleaning techniques
Time management
Room preparation
Timeline
HOTEL SERVICE ATTENDANT
SUDIMA LAKE
12.2024 - Current
F&B SERVICE
KOMALA VILAS PTE LTD
10.2022 - 04.2023
Guest Relation Executive
OYO HOTELS PRIVATE LIMITED
05.2019 - 08.2020
All Round General Laborer
THE PARK HOTEL
12.2017 - 03.2018
DIPLOMA IN HOSPITALITY MANAGEMENT -
STANFORT ACADEMY
BACHELOR OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY -