Leah Hollingworth
Auckland,Point Chevalier
Overview
7
7
years of professional experience
Work History
Library Assistant and Autocue Operator
Newshub
06.2020 - Current
- Communicating clearly and succinctly with directors, presenters, reporters and camera operators while on air,
- Working to tight deadlines in high pressure environments.
- Responding to and researching urgent requests from coworkers and overseas clients.
- Attention to detail in editing, archiving and digitising news stories and raw footage from daily programmes.
- Printing scripts and operating teleprompter for live TV
- Flexibility in working early mornings and late nights for many news programmes.
- Working to high standard and maintaining composure in high pressure live TV environment.
Server
Man O' War Vineyards
12.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server and Shift Leader
Zenzero Cafe
12.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Cleaner
Ohope Beach Resort
10.2019 - 12.2019
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Waitress and Retail Assistant
Port Ohope Store
10.2019 - 12.2019
- Managed high volume of customers during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server and Bartender
Eden Park Catering
01.2017 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Level 4 Health And Nursing - Health
Unitec
Waitakere, Auckland12.2020
New Zealand Certificate in Maritime Crewing - Maritime Studies
Manukau Institute of Technology
Mahurangi04.2020
Skills
- Written and oral communication
- Computer Assistance
- Administrative Support
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Multitasking and Organization
- Attention to Detail
- Research and analysis
Accomplishments
Outward Bound, Classic Course
3rd - 24th of February 2022
Excellence endorsement in Media Studies and English - Level 2 NCEA
Food and Hospitality Course at Auckland Institute of Science
Personal Information
Date of Birth: 08/17/01
Timeline
Library Assistant and Autocue Operator
Newshub
06.2020 - Current
Server
Man O' War Vineyards
12.2019 - 01.2020
Server and Shift Leader
Zenzero Cafe
12.2019 - 01.2020
Cleaner
Ohope Beach Resort
10.2019 - 12.2019
Waitress and Retail Assistant
Port Ohope Store
10.2019 - 12.2019
Server and Bartender
Eden Park Catering
01.2017 - 01.2018
Level 4 Health And Nursing - Health
Unitec
New Zealand Certificate in Maritime Crewing - Maritime Studies
Manukau Institute of Technology