Leah Shaw
Christchurch
Summary
I am friendly, hardworking, reliable and enjoy working with people from all walks of life. Having recently returned from a year working and traveling overseas, I am looking for a part time position based in Christchurch to develop my skill set and offer me a new challenge.
Overview
11
11
years of professional experience
Work History
Seasonal Harvester
Untamed Earth Organic Farm
01.2024 - Current
- Reduced crop loss during harvest through proper handling and storage methods.
- Optimized harvest yield by closely monitoring crop growth stages and determining optimal harvest timing.
- Ensured the safety of all team members by adhering to strict safety protocols and providing necessary training in equipment operation.
FOH and Junior Supervisor
The Esplanade Hotel
06.2023 - 11.2023
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
Soft Landscaper
Goom Landscapes
03.2021 - 03.2023
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
Assistant Manager
Ripcurl
02.2020 - 12.2020
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Kathmandu Retail Assistant
Kathmandu Christchurch
01.2016 - 03.2020
- Part time worker at Kathmandu retail store
- Products knowledge of diverse product range
- Operation of sales register and POS system
- Organized store merchandise racks by size, style and colour to promote visually appealing environment
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Educated customers about the brand to incite excitement about the company's mission and values
- Worked with the management team to implement the proper division of responsibilities
- Responsible for opening and closing shifts and some higher duties responsibilities
Receptionist
House Of Travel
03.2019 - 10.2019
- Organized and scheduled office meetings as well as client appointments for team of seven professionals, effectively accommodating hectic agendas
- Provided clerical support to seven company employees by copying, faxing and filing documents
- Operated multi-line telephone system to independently handle many calls each day
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Retail Sales Assistant
North Beach
01.2017 - 2017
- Part time worker at North beach
- Developing skills in meeting customers needs and exceeding expectations
- Effectively communicating with customers
- Proficient at registering sales transactions
- Working in a team environment
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Actively pursued personal learning and development opportunities
- Built relationships with customers to increase likelihood of repeat business
Waitress and Bar
The Rowdy Kitchen Bar & Eatery
03.2018 - 2019
- Part time wait staff
- Waitress and bar
- Working in a team environment
- Service experience
Hospitality
Dominos Pizza
01.2017 - 2017
- Customer service at front desk
- Answering phone orders from customers
- Cleaning store
- Food preparation and making
- Making of pizzas and sides dishes
Retail Sales Assistant
The Warehouse
01.2016 - 2016
- Customer service and retail, working the main shop floor
- Answering phone calls and questions by consumers
- Assisted with stock taking and inventory assessments
- Pricing and product display;
- Checkout and cashier
Volunteer
Nvader Charitable Trust
01.2013 - 01.2015
- Sole responsibility for cleaning main office block
- Unsupervised self-directed work requiring thorough cleaning and organisational skills
- Volunteer for Nvader, an organisation fighting human trafficking
- Responsible for processing donations, answering questions and selling merchandise
- Money handling and Eftpos transactions
- Customer service
Education
Horticulture
Primary ITO
Canterbury 03.2023
Tourism And Travel
New Zealand School of Tourism
Christchurch, Canterbury12.2019
High School Diploma -
Christchurch Girls' High School
Christchurch, Canterbury2018
Skills
- Hardworking and diligent
- Great time management skills
- Quick learner and conscientious attention
to detail
- High standard of work and
excellent work ethic - Adaptive to all work environments and situations
- Managing, mentoring and
training staff
References
References available upon request
Timeline
Seasonal Harvester
Untamed Earth Organic Farm
01.2024 - Current
FOH and Junior Supervisor
The Esplanade Hotel
06.2023 - 11.2023
Soft Landscaper
Goom Landscapes
03.2021 - 03.2023
Assistant Manager
Ripcurl
02.2020 - 12.2020
Receptionist
House Of Travel
03.2019 - 10.2019
Waitress and Bar
The Rowdy Kitchen Bar & Eatery
03.2018 - 2019
Retail Sales Assistant
North Beach
01.2017 - 2017
Hospitality
Dominos Pizza
01.2017 - 2017
Kathmandu Retail Assistant
Kathmandu Christchurch
01.2016 - 03.2020
Retail Sales Assistant
The Warehouse
01.2016 - 2016
Volunteer
Nvader Charitable Trust
01.2013 - 01.2015
Horticulture
Primary ITO
Tourism And Travel
New Zealand School of Tourism
High School Diploma -
Christchurch Girls' High School
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