Leandra Lee
Queenstown,36 Camp Street
Summary
I am a passionate and influential individual, with an outgoing personality and excellent interpersonal skills. Proficient in Mandarin and fluent in English, I thrive in diverse work environments, frequently engaging with people from various cultural backgrounds, including many tourists, in my past experience. I possess strong resilience, adept at problem-solving, and excel in customer service. Additionally, I have a keen eye for aesthetics.
Overview
2
2
years of professional experience
Work History
Assistant Makeup Artist
Li Beauty Studio
06.2022 - 09.2022
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Professionally applied makeup to clients for proms, weddings, and special occasions.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Provided personalized skincare recommendations to specifically target top concerns.
Sales Clerk
Vape 602
06.2023 - 07.2023
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Recommended complementary purchases to customers, increasing revenue.
- Assisted over 30 customers daily with buying experience to increase customer satisfaction ratings 90%
Front Desk Manager
Caesar Spa
04.2023 - 06.2023
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
English Teacher
Haomai Education Center
09.2021 - 12.2021
- Developed innovative lesson plans to engage students in English language learning.
- Led interesting and diverse group activities to engage students in course material.
Education
Bachelor of Arts - Chinese Studies
Beijing Normal University, Zhuhai Campus
Zhuhai City, Guangdong Province, China06.2022
Exchange Student - Chinese Studies
National Central University
Taoyuan, Taiwan01.2020
Skills
- Customer service and suggestive Selling
- Possess a knee eye for aesthetics and fashion
- Cash Register Operation
- Problem-solving abilities with resilience
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Sales Clerk
Vape 602
06.2023 - 07.2023
Front Desk Manager
Caesar Spa
04.2023 - 06.2023
Assistant Makeup Artist
Li Beauty Studio
06.2022 - 09.2022
English Teacher
Haomai Education Center
09.2021 - 12.2021
Bachelor of Arts - Chinese Studies
Beijing Normal University, Zhuhai Campus
Exchange Student - Chinese Studies
National Central University
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