Leane Te Boekhorst
Auckland,Flat Bush
Summary
Reliable and compassionate childcare assistant offering expertise in planning activities, maintaining safety and improving behaviour. Well-versed in needs and behaviours of children between ages of five and twelve. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House and Retail Assistant
Howick Historical Village
02.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Helped run historical activities in the museum to engage and educate visitors.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
Assistant Caregiver
Chatz Afterschool Care
02.2021 - Current
- Supervised free play and other activities to keep children safe.
- Managed behaviours and safety of 30 children, with the ages between 5 and 12.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Improved behaviour management techniques by implementing positive reinforcement strategies and clear expectations.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
- Planned and guided age-appropriate tasks like reading, crafts and outdoor activities.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
Education
Bachelor of Arts/Bachelor of Global Studies - Criminology, Psychology, Global Politics
University of Auckland
Auckland, NZ11.2024
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Reliable and Responsible
- Adaptable and Flexible
Certification
First Aid Level 2 Certificate
Strategies for Challenging Behaviour with our Rangatahi
Child Protection Training
Timeline
Front of House and Retail Assistant
Howick Historical Village
02.2022 - Current
Assistant Caregiver
Chatz Afterschool Care
02.2021 - Current
Bachelor of Arts/Bachelor of Global Studies - Criminology, Psychology, Global Politics
University of Auckland
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