Leanne Moore
Ashburton,CAN
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Chef/Waitress
Summerset Grocer And Millhouse Kitchen
Ashburton
08.2023 - 02.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
Chef
Lushingtons
Ashburton
06.2014 - 08.2017
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Manager
The Shed Bar And Nightclub
Ashburton
09.2013 - 02.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Duty Manager/ Chef
Braided Rivers Restaurant And Bar
Ashburton
03.2012 - 09.2013
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Duty Manager/Chef
Millies Bar And Resturanr
Ashburton
12.2008 - 03.2012
- Trained employees in essential job functions.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Waitress
Stumpers Bar And Cafe
Hokitika
03.2010 - 04.2011
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Ashburton College
Ashburton, NZ11.2004
Skills
- Food safety and sanitation
- Cooking techniques
- Hospitality service expertise
- Allergen awareness
- Customer Service
- Team Leadership
- Inventory Management
Timeline
Chef/Waitress
Summerset Grocer And Millhouse Kitchen
08.2023 - 02.2024
Chef
Lushingtons
06.2014 - 08.2017
Manager
The Shed Bar And Nightclub
09.2013 - 02.2014
Duty Manager/ Chef
Braided Rivers Restaurant And Bar
03.2012 - 09.2013
Waitress
Stumpers Bar And Cafe
03.2010 - 04.2011
Duty Manager/Chef
Millies Bar And Resturanr
12.2008 - 03.2012
Ashburton College