Leaona Walker
Whakatane,BOP
Summary
Adept at chef support and safe food handling, I significantly enhanced kitchen efficiency at Okurakura Bistro Restaurant. My proactive teamwork and strong attention to detail led to improved meal service times and a positive work environment. Skilled in food preparation and dishwashing, I excel in fast-paced settings, consistently maintaining high standards of cleanliness and organization.
Overview
36
36
years of professional experience
Work History
Kitchen Assistant
Okurakura Bistro Restaurant
02.2022 - 01.2025
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided backup support to other staff members during busy periods or staff shortages.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong communication skills by coordinating effectively with front-of-house staff during busy shifts.
Cleaner/Gardener
Various Friends
01.2015 - 02.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
Office Manager
Taranaki Drum and Pallet Recyclers
02.2014 - 01.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Fruit and Vege Assistant
Bidvest Foods
02.2009 - 11.2013
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Data Logger
NDT SGS Limited
01.2003 - 04.2006
- Increased safety standards with thorough equipment maintenance and adherence to protocols.
- Ensured accurate documentation of activities in alignment with industry standards.
- Streamlined data entry processes for increased efficiency and reduced errors.
- Maintained high levels of productivity by consistently meeting or exceeding data input quotas.
- Enhanced data accuracy by implementing thorough quality control measures on inputted information.
- Reduced manual entry errors by advocating for the implementation of automated tools that enhanced overall accuracy rates.
- Championed the importance of maintaining up-to-date knowledge on industry trends and technological advancements relevant to effective data input strategies.
- Played a key role in the successful migration of company data to a new system, ensuring minimal downtime and loss of valuable information.
- Developed customized templates for efficient data input in various formats, streamlining workflow processes.
- Spearheaded a comprehensive review of current work processes, identifying opportunities for improvement in efficiency and output quality standards.
Accounts Assistant
Waste Managment
01.2001 - 12.2002
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
- Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
- Assisted in the preparation of accurate financial reports for senior management decision making.
- Communicated regularly with customers regarding account questions and issues.
- Provided excellent customer service while handling various billing inquiries from clients, fostering strong client relationships.
- Managed and responded to correspondence and inquiries from customers and vendors.
Office Assistant
Waste Management
01.2000 - 01.2001
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
Dispatcher
Waste Management
01.1994 - 01.1999
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Office Manager
Mac Bins Liddall Ltd
01.1989 - 01.1993
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Education
Dipolma In Raranga Mahi Toi - Level 5 - Weaving With Harakeke, Tikanga And Protocols
Te Wananga O Aotearoa
New Plymouth, TKI12.2024
Certificate In Te Reo Maori Level 3/4 - Te Reo Maori Language
Te Wānanga O Aotearoa
New Plymouth, TKI12.2023
Certificate In Te Reo Maori L2 - Te Reo Maori Language
Te Wananga O Aotearoa
New Plymouth, TKI12.2022
Certificate In Raranga Mahi Toi - Level 4 - Weaving With Harakeke, Tikanga And Protocols
Te Wananga O Aotearoa
New Plymouth, TKI12.2021
Skills
- Chef support
- Food preparation
- Office Support
- Customer Service
- Team Worker
ABOUT MYSELF - INTERESTS
I consider myself to be a friendly outgoing person with a bubbly personality. I am a quick learner and get along with everyone. I love to spend time with my whanau creating memories with my children and mokopuna. I love to cook and create/weave with harakeke and gardening.
Additional Information
I am a loyal hardworking person that shows up on time amd gives it my all. If I was given the chance to work within your company I would be an asset given my hardworking friendly nature.
Referees
Barry Liddall - 0274498109
Danger Sohnke - 0275326437
Tonia Hooker - 0212433025
Alice Maindonald -0225391351
Timeline
Kitchen Assistant
Okurakura Bistro Restaurant
02.2022 - 01.2025
Cleaner/Gardener
Various Friends
01.2015 - 02.2019
Office Manager
Taranaki Drum and Pallet Recyclers
02.2014 - 01.2016
Fruit and Vege Assistant
Bidvest Foods
02.2009 - 11.2013
Data Logger
NDT SGS Limited
01.2003 - 04.2006
Accounts Assistant
Waste Managment
01.2001 - 12.2002
Office Assistant
Waste Management
01.2000 - 01.2001
Dispatcher
Waste Management
01.1994 - 01.1999
Office Manager
Mac Bins Liddall Ltd
01.1989 - 01.1993
Dipolma In Raranga Mahi Toi - Level 5 - Weaving With Harakeke, Tikanga And Protocols
Te Wananga O Aotearoa
Certificate In Te Reo Maori Level 3/4 - Te Reo Maori Language
Te Wānanga O Aotearoa
Certificate In Te Reo Maori L2 - Te Reo Maori Language
Te Wananga O Aotearoa
Certificate In Raranga Mahi Toi - Level 4 - Weaving With Harakeke, Tikanga And Protocols
Te Wananga O Aotearoa
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