Leata Lemusu Tauamiti-Leota
Mangere,New Zealand
Summary
Passionate professional with extensive experience and in-depth knowledge of my Samoan culture. Fluent in Samoan, I am dedicated to making positive changes and improving the lives of our Pasefika Community. Committed to building strong relationships, I believe in the power of collaboration to achieve extraordinary results. As a value-driven individual, I strive to guide, empower, and develop those around me on our journey towards meaningful outcomes.
Experienced Case Facilitator and advocate specializing in providing medical treatment support to Samoan patients from American Samoa and the South Pacific. Formerly worked for MEDASSISTNZ with a successful track record of delivering quality work in people-centric industries. Highly skilled in time management, analytical thinking, and culturally responsive practices. Proven ability to make informed decisions and adapt strategies as needed.
C
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Facilitator
MEDASSISTNZ, SKYLINE AVIATION NZ
Crafton, Auckland
02.2023 - 05.2024
- Worked as an advocate and translator for our Samoan patients from American Samoa and the South Pacific here in New Zealand for medical treatment
- Welcome introduction: Meet and greet with patients and escort upon arrival, and accompany them from the International Airport to their accommodations.
- Monitored client progress by conducting regular follow-up visits and assessing program effectiveness.
- Organise equipments needed and educated clients about available community resources and how to access and operate them safely
- Advised families about coping strategies when dealing with a loved one's illness or disability.
- Provided crisis intervention services in emergency situations.
- Participated in staff meetings to discuss best practices for providing quality care.
- Performed administrative duties such as scheduling appointments or maintaining client files.
- Collaborated with my team, clinical, and administrative staff to meet patient needs.
- Explained policies, procedures and services to patients.
- Compiled information from patients and caregivers or family members to identify care concerns.
- Reported liabilities and risk management concerns to supervisor for review.
- Fostered relationships between patients, families, caregivers, and healthcare providers through regular face-to-face visits and phone conversations in Samoan.
- Maintained productivity while working remotely from the team
Tactical Instructor
10.2015 - 08.2021
- This is a facilitation and advocacy role where I am a Subject Matter Expert in prevention and managing of incidents
- Delivered de-escalation scenario training and legislation refreshers for staff
- Committed to empowering staff with the up to date information, tools and techniques fundamentals of best practice during staff engagement and residence to encourage peaceful outcomes
Probation Officer
ARA POUTAMA AOTEAROA, Department of Corrections
01.2014 - 01.2016
- My role is to protect the public and reduce reoffending.
- Responsible for managing a caseload, working with offenders while on Community sentence, to ensure they are adhering to the conditions stipulated in their Court order.
- Partnered with Pasefika providers in delivering comprehensive family violence interventions and the best wrap around services to support offenders and families.
- Maintained accurate and confidential records of probationer activities and progress.
- Conducted home visits to verify living conditions and ensure a supportive environment for rehabilitation.
- Participated in multidisciplinary teams to discuss complex cases and determine appropriate actions.
- Implemented electronic monitoring systems, including GPS and alcohol monitoring devices, to track probationer
- Assisted probationers in understanding legal obligations and consequences of non-compliance.
- Committed to reducing reoffending
Corrections Officer
ARWCF
01.2007 - 01.2013
- Working with our wahine to ensure they are supported while incarcerated.
- Part of a SERT, Specialist Team, to ensure safety and security of all prisoners, personnel, and institution is maintained at all times.
Corrections Officer
Mt Eden Men's Prison
01.2005 - 01.2007
- Working with my team to support and assist with the management of male offenders, pending court hearing or awaiting sentencing.
Acting Corrections Officer
ARA POUTAMA AOTEAROA, Department of Corrections
01.2005 - 01.2007
- Responsible for the development and performance of the team and daily operations of the unit
- Ensured that staff capabilities and the unit are aligned with the Prison Services mission which is to provide a safe, secure, and humane environment for the people in our care
Education
Solosolo Primary School
Western SamoaLeulumoega Fou College
SamoaCashmere High School
ChristchurchCertificate in Science - Health
UNITEC
Certificate in Health Care Assistance -
UNITEC
Bachelor in Nursing -
UNITEC
Skills
- Interpersonal skills
- Systematic approach
- Methodical approach
- Resilience
- Decision making
- Advice and feedback
- Strategic approach
- Performance management
- Self-reflection
- Leadership skills
References
- Clare Donelly, MEDASSIST Team Leader, 0274659836
- Darline Inia, Department of Corrections Team Leader, 021327037
Awards
- 2005, Certificate in Offender Management level 3
- 2006, Certificate in Drug and Testing Analysis for staff
- 2012, Long Service Award Recognition, 7 years
- 2013, SILVER AWARD by the Regional Commissioner Northern for a high level of support to the NZ Police Leading up to and during Operation Pearl Jam
- 2014, BRONZE AWARD in recognition for contribution to the Manukau Family Violence Team 100% mandatory standards for the year
- 2018, National Certificate in Offender Management Level 3 as a returned Corrections Officer, Refresher Training, Wellington Corrections College
- 2019, National Certificate in Offender Management Level 4
- 2021, Long Service Award Recognition, 14 years
Communitywork
- Parent Support Network Pasefika for my children's schooling, both Primary School and College.
- Agent/Advocate/Interpreter Samoan for my elderly parents
- Community Support at weekly Samoan elderly Pasifika Community Programmes.
- Member of BBM Motivation Movement since 2019.
Languages
Samoan
Native/ Bilingual
English
Professional
Accomplishments
- 2005 - Certificate in Offender Management
- 2006 - Certificate in Drug and Testing Analysis for staff
- 2012 - Long Service AWARD Recognition, 7years
- 2013 - SIVER AWARD by the Department of Corrections Regional Commissioner Northern for a high level of support to the Police leading up to and during Operation Pearl Jam
- 2014 - BRONZ AWARD in Recognition for contribution to the Manukau Family Violence Team 100% Manatory Standards for the Year
- 2018 - National Certificate in Offender Management Level 3 (Refresher Training at Department of Corrections Collage, Wellington)
- 2019 - National Certificate in Offender Management Level 4
- 2021 - Long Service AWARD Recognition, 14years of service with the Department of Corrections
Certification
- MAY 1992 - CERTIFICATE OF CITIZENSHIP NZ
- 1992 - Certificate in Science for Health UNITEC
- 1993 - Certificate in Basic Numeracy UNITEC
- 1994 - Certificate in Health Care Assistance UNITEC
- 1995-1998 240Credits Bachelor of Nursing UNITEC(Incomplete)
- Full Drivers License(current)
- 2022 - Certificate in Attitude and Fitness(BBM Movement)
- 2023 - Certificate in Defensive Driving
CURRENT/ONGOING STUDIES and further DEVELOPMENTS
- 2023 - - NZ Certificate in Business (Administration and Technology) Level 3
- 2024 - - CENTRE FOR PACIFIC LANGUAGES UNITEC LANGUAGE COURSES ONLINE, Now, Fa'amatai Bilingual Samoan Language, Intermediate Level. (Beginners Level completed)
Affiliations
- Spend time with my children and family, church with my parents on Saturday or with my kids on a Sunday
- Free BBM Gym three times a week, Boxfit, Circuit/Bodyweight, Yoga/Stretch Class
- Walking with friends and her dog over the weekend
- Cafe - Timeout or Me Time
- NETFLIX Movie night or Movie Night out
References
References available upon request.
Timeline
Case Facilitator
MEDASSISTNZ, SKYLINE AVIATION NZ
02.2023 - 05.2024
Tactical Instructor
10.2015 - 08.2021
Probation Officer
ARA POUTAMA AOTEAROA, Department of Corrections
01.2014 - 01.2016
Corrections Officer
ARWCF
01.2007 - 01.2013
Corrections Officer
Mt Eden Men's Prison
01.2005 - 01.2007
Acting Corrections Officer
ARA POUTAMA AOTEAROA, Department of Corrections
01.2005 - 01.2007
Solosolo Primary School
Leulumoega Fou College
Cashmere High School
Certificate in Science - Health
UNITEC
Certificate in Health Care Assistance -
UNITEC
Bachelor in Nursing -
UNITEC
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