Passionate and dedicated Academic Coordinator with 5 years’ experience providing tertiary students educational support to improve academic experience and achieve individualised goals. Proven ability in creating effective student support programs, digital learner feedback systems and managing online educational databases. Experienced in coordinating and facilitating strong, mutually beneficial relationships between students and their relevant academic staff, to better support students’ learning journeys.
- I have completed many teaching and learning practicums as part of my Education Administration Bachelor’s degree at various schools across New Zealand and Australia throughout my studies. I have also returned to some of these schools as a casual teacher aid when needed.
- Liaised with teachers to develop cohesive educational plans and improve student support.
- Prepared visual aids, equipment and classroom displays to foster learning. Instructed groups of students in classroom setting and provided individual student support to enhance learning.
- Substituted for teachers to practice handling classrooms of 30 students. Observed fellow teachers in classroom to improve skills and communication.
Created lesson plans to address requirements of state curriculum.
- Outline, implement and maintain educational policies and procedures.
- Collaborate with various departments to support and establish programs, lessons and student activities.
- Work successfully with diverse group of coworkers and families to accomplish goals and address issues related to education.
- Administer day-to-day administration operations.
- Main point of contact for clients and customer support.
- Developed administrative processes to achieve organisational objectives and improve office efficiency.
- Process financial documents, including contracts, expense reports and invoices.
- Evaluate potential online digital systems updates to create more efficiency in administration and client communications.
- Prove the wider team with thought leaderships and innovative ideas, training and new potential online systems.
- Plan, oversee and implement staff educational programs and trainings specific to internships and the organisation.
- Provide confidential and independent academic support to students needing guidance, advocacy, or representation.
- Offer students individualised academic plans that are obtainable in relation to university policy, procedures and processes.
- Foster and maintain positive relationships with academic colleagues across the University to ensure students are offered accurate academic support, resources and opportunities because of these connections.
- Create and project manage online academic feedback system that is mandatory within each paper across the University.
- Manage recruitment, training and development of the Student Voice Academic Feedback system and the Academic Divisional Representatives system.
- Maintain and manage academic feedback obtained by online learning systems and databases. Collate academic trends and present these to relevant staff and academic committees across the University to improve student learning experiences.
- Keeping up to date with educational and University wide policy and system changes to make evidence-based suggestions for students that can be better tailored to their experience and prepare them for the future.