Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Lee-Anne Marshall

Ngaruawahia,Hamilton

Summary

Hardworking employee, comfortable with moving heavy loads manually or with forklifts/ electric lifts. Punctual, reliable and dedicated to teamwork. Great time management skills and can work under pressure. Has the ability to work both alone and with a team,Trustworthy and honest, someone who will always give their best everytime.

Clear communication skills and always up for a challenge.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Warehouse Lead

Greens Tapware
Te Rapa, Hamilton
03.2023 - 05.2024
  • Supervised a team of 5-6 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
  • Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
  • Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
  • Unloaded trucks shipping containers upon arrival of merchandise at the loading dock area.
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
  • Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Removed damaged products from outgoing shipments during final inspections.
  • Palletized boxes to increase movement and shipment efficiency.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.

Produce Manager

Countdown supermarket
11.2020 - 03.2023
  • Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows
  • Coached and mentored new team members
  • Planned attractive displays, using colour and texture to enhance visual purchases
  • Maintained displays
  • Established clean and orderly conditioned storage and prep areas
  • Assisted in customer queries
  • Boosted sales with selecting the right promotional stock to build displays and help boost sales over festive season
  • Gained knowledge using the citrix programme to control rosters, forecasts of weekly sales based on sales history reports
  • Also keeping the department running as close to a 105 OR

Duty Supervisor

Countdown supermarkets
04.2019 - 06.2020
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
  • Trained employees in essential job functions
  • Handled employee related issues to improve performance and gain trust with having open communication
  • Initiated plans to help improve service efficiency and quality standards of customer service
  • Operated forklift to load and unload trucks of pallets and to also bring in heavy pallets at night for the night fill team to be able to break down inside the store where its safer to do so.

Check out Lead supervisor

Countdown supermarket
11.2013 - 04.2019
  • Assisted in recruitment and training procedures
  • Checked workers and recorded performance
  • Helped to build team confidence while navigating through work task under pressure
  • Handled cash through till pick ups at end of shift / night balances
  • Became a steady on the go problem solver and handled all forms of situations through the many years working in customer service.

Skills

  • Current forklift operator 5 years experience (storeman during covid peak for countdown) confident in unloading pallets both off an on to trucks and shipping containers
  • HSR trained (health and safety representative NZ)
  • Current first aid (NZ)
  • Stock management using rf scanning device
  • Amazing eye for detail
  • Exceptional organizational skills, loves a good reset
  • Passion for creating good work routines to stay on track
  • Confidence and ability to use pallet jacks and electric lifts
  • Good with heavy repetitive lifting
  • Awesome customer service skills both face to face an phone manner
  • Fit an healthy, An use to being on feet all day
  • A awesome team player also trusted to still give 100% when working alone
  • Highly motivated, task focused
  • Passion to help coach and lead
  • Maintaining Clean work areas
  • Basic administration skills
  • Great communication skills

Certification

  • Forklift operator
  • Current first aid
  • Current duty managers cert
  • LCQ cert
  • HSR trained

References

Rapacolour
  • Courtney Johansen, character reference, work colleague,Countdown 0064 2108114458
  • Casey Waugh, Assistant customer services manager,Countdown 0064 223694330
  • Jackie Mills, store manager,Countdown 0064 212594345
  • Jiang Jiang, Planning Manager Greens Tapware 0064 211728116

Timeline

Warehouse Lead

Greens Tapware
03.2023 - 05.2024

Produce Manager

Countdown supermarket
11.2020 - 03.2023

Duty Supervisor

Countdown supermarkets
04.2019 - 06.2020

Check out Lead supervisor

Countdown supermarket
11.2013 - 04.2019
  • Forklift operator
  • Current first aid
  • Current duty managers cert
  • LCQ cert
  • HSR trained

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Lee-Anne Marshall