Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Lee Baxby

Bombay,AUK

Summary

I am a 37-year-old professional with a strong background in customer service and installations. This experience has ingrained in me the importance of clear communication, patience, and delivering solutions that meet customer expectations. I am skilled in problem-solving and enjoy working both independently and as part of a team to ensure the best outcomes for customers. My goal is always to provide exceptional service and create positive experiences.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Solar Panel Installer /House Cleaner

kiwi property ltd
Franklin, Auckland
07.2024 - Current
  • Ensured that customer expectations were met throughout the entire process.
  • Monitored weather conditions during installation processes for potential risks.
  • Tested connections between components for proper functionality after installation was complete.
  • Conducted site surveys to identify the best location for solar panel installation.
  • Laid out and installed mounting hardware, such as brackets, bolts, and screws.
  • Performed preventive maintenance on existing solar systems to ensure optimal operation.
  • Coordinated with team members on all aspects of project completion, including scheduling installations and deliveries.
  • Maintained accurate records of all installations and repairs performed.

Mechanical Fitter

monkeytoe
Papakura, Auckland
03.2021 - 07.2024
  • Completed installation of ladders and access points for commercial buildings.
  • Installed edge protection on commercial buildings
  • Strong understanding of tools and equipment used in installations
  • Excellent problem-solving and troubleshooting skills
  • Customer service and client-facing communication
  • Attention to detail and precision in executing installations
  • Ability to work independently and as part of a team
  • Knowledge of workplace safety regulations and procedures
  • Basic project management and coordination.

Chicken Farmer

Eastherbrook Farms
Franlin, Auckland
01.2019 - 03.2021

Meat Processing & Butchering

  • Experience in dressing, plucking, eviscerating, and cutting poultry into standardized parts.
  • Proficient in using knives, cutters, and automated machinery to process meat to specification.

Sanitation & Hygiene Practices

  • Knowledge of strict sanitation and hygiene protocols, including cleaning and disinfecting workstations, tools, and equipment.
  • Ability to ensure compliance with food safety regulations and prevent contamination during processing.
  • Teamwork & Communication
  • Strong ability to work as part of a team, collaborating with supervisors, co-workers, and quality control personnel to ensure smooth operations.
  • Good communication skills to report any issues, discrepancies, or safety concerns promptly to supervisors or health and safety officers.

Bartender

northern hospitality
Auckland
01.2006 - 01.2016
  • Multitasking & Time ManagementStrong ability to handle multiple tasks at once, such as taking orders, preparing drinks, and maintaining bar cleanliness, in a busy, fast-paced environment.
    Ability to work efficiently during peak hours, ensuring minimal wait times and maximum customer satisfaction while managing a high volume of orders.
  • Cash Handling & POS System ProficiencyCompetence in handling cash, processing payments, and giving accurate change to customers.
    Experience with using Point of Sale (POS) systems for order taking, bill processing, and inventory tracking.
    Ability to reconcile daily sales and provide cash-up reports as required.

Customer Service Excellence

  • Strong ability to provide friendly, prompt, and professional service to customers, ensuring a positive and memorable experience.
  • Excellent interpersonal communication skills, with the ability to engage customers, take orders, and resolve any customer complaints or issues efficiently.
  • Ability to handle difficult or intoxicated customers in a calm and professional manner while adhering to New Zealand's Liquor Licensing Laws.
  • Teamwork & CommunicationStrong team player with the ability to collaborate with bar staff, kitchen staff, and management to provide seamless service.
    Clear communication skills to relay customer orders, collaborate with other team members, and inform customers about wait times, specials, or menu changes.
    Ability to work well under pressure, maintaining composure and professionalism in a fast-paced, social environment.

Skills

  • Rack and mounting assembly
  • Power tool operation
  • Bar service preparation
  • Payment processing
  • Performance improvement
  • Self motivation
  • Problem-solving abilities
  • Teamwork
  • Critical thinking
  • Safety protocols
  • Complaint resolution
  • High-energy attitude
  • Product education
  • Strong teamwork
  • Adaptive team player

Certification

  • Advanced working at heights
  • Site Safe
  • Expired forklift license
  • E.W.P license
  • Advanced First Aid

Timeline

Solar Panel Installer /House Cleaner

kiwi property ltd
07.2024 - Current

Mechanical Fitter

monkeytoe
03.2021 - 07.2024

Chicken Farmer

Eastherbrook Farms
01.2019 - 03.2021

Bartender

northern hospitality
01.2006 - 01.2016
Lee Baxby