Lee Mudgway

I started working at Team Dental as a Dental assistant, then was given chance to become receptionist. I then was asked too full in as Practice Manager in charge of staff, sorting roasters, wages, dealing with any staff, patient problems, ordering stock,banking and the general day to day running of the practice. I love dealing with the public. I get great satisfaction helping people. I am a fast learner and would love to be back in retail.

• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
• Oversaw ordering process from vendors to ensure that products were delivered on time.
• Maintained and evaluated clinic budgets, general ledger and billing systems.
• Implemented quality control measures to uphold company standards.
• Performed financial analysis to identify areas of cost savings or revenue enhancement opportunities.
• Developed procedures for tracking patient records and updating treatment plans as needed.
• Created reports detailing daily activities, staff performance metrics, and other relevant information.