Summary
Overview
Work History
Education
Skills
Horse Riding, Fishing, Walks along the beach. Spending time with family
Timeline
Generic

Leeanne Nicol

Whakatane,Edgecumbe, BOP

Summary

*Responsible Quality Control Officer with a knack for developing effective quality control procedures. Great problem-solving, decision-making and communication skills. Exceptionally talented in keeping accurate records and carrying out statistical analysis. *Meticulous Quality Control Officer with skills in meeting strict deadlines while maintaining quality standards. Excellent technical and analytical skills. First-rate problem-solving abilities and am quick to identify problem areas, diagnose root causes and implement corrective actions.

*Reliable Team Member with excellent attention to detail and workplace focus. Offering proven history of analyzing data and systems to improve overall productivity.

*Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

*Hardworking and passionate job seeker with strong organizational skills eager to learn more along the way. Ready to help team achieve company goals.

* To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Quality Control Officer

Tunnicliffe Timber Solutions
04.2023 - 10.2023
  • Planned and implemented performance improvement and quality assurance programs.
  • Oversaw department of Outwards Goods, Machines, Inwards Goods by supervising daily operations, providing technical support and coordinating personnel.
  • Monitored activities and supporting the team on how to rectify a problem.
  • Instructed vendors or contractors on quality guidelines, safety procedures, testing procedures and ways to eliminate deficiencies.
  • Minimized down time 80% by reducing production rework and recalls.
  • Documented inspection results by completing logs.
  • Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
  • Inspected incoming products for adherence to labeling laws and company quality standards.
  • Suggested improvements to designs and documentation to improve product reliability and manufacturability.
  • Created and maintained several databases to track statistical data.
  • Trained and coached existing and new employees on multiple investigative case types and internal control processes.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Reported problems and concerns to management.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Created testing protocols to be used across product lines.
  • Assessed products or services to evaluate conformance with quality standards.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Reviewed production processes and identified potential quality issues.
  • Performed tests and inspections to conform to established standards.
  • Developed and implemented procedures to meet product quality standards.
  • Conducted data review and followed standard practices to find solutions.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
  • Approved incoming materials by confirming specifications and taking measurement tests.

Timberhand

Tunnicliffes Timber
08.2013 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Team Leader

Tunnicliffe Timber Solutions
08.2015 - 07.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Customer Service

Z Edgecumbe
01.2011 - 08.2013
  • Identified opportunities and found solutions for continuous improvement.
  • Performed cash, card and check transactions to complete customer purchases.
  • Upsold additional products and services to customers, increasing revenue.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Manager

Amazing N Maize
10.2001 - 04.2011
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Wood Manufacturing

New Zealand Qualifications Framework-Competenz
12.2022

Skills

  • Visual Inspection
  • Project Management
  • Systems Analysis
  • Systems Evaluation
  • Policy and Procedure Implementation
  • Procedure Development
  • Quality Control Analysis
  • Physically Fit
  • Customer Service
  • Technical Writing
  • Blueprint Reading
  • Personnel Training
  • Audit Assistance
  • Quality Issue Identification
  • Data Capture and Analysis
  • Attentive and Observant
  • Quality Control Data Compilation
  • Raw Materials Receiving
  • Finished Goods Inspection
  • Specification Conformance
  • Data Entry
  • Attention to Detail
  • Critical Thinking
  • Word Processing
  • Production Process Advising
  • Product Inspections
  • Safety Procedures
  • Corrective Actions

Horse Riding, Fishing, Walks along the beach. Spending time with family

I love to spend time with my family. I have 3 grown children and 5 grand children. Enjoy going down to the beach and throwing out a fishing rod. A lovely stress free stroll along the  beach seems to take all your worries away.

Timeline

Quality Control Officer

Tunnicliffe Timber Solutions
04.2023 - 10.2023

Team Leader

Tunnicliffe Timber Solutions
08.2015 - 07.2022

Timberhand

Tunnicliffes Timber
08.2013 - 10.2023

Customer Service

Z Edgecumbe
01.2011 - 08.2013

Manager

Amazing N Maize
10.2001 - 04.2011

Wood Manufacturing

New Zealand Qualifications Framework-Competenz
Leeanne Nicol