Leeanne Munro
64 Puriri Park Road Maunu ,Whangarei
Summary
Dynamic kitchen professional with extensive experience, excelling in health code compliance and inventory monitoring. Proven track record in enhancing team performance and customer satisfaction through effective training and menu planning. Committed to maintaining high standards of food safety while fostering a collaborative work environment.
Overview
14
14
years of professional experience
Work History
Kitchen Assistant
Blomfield Special School & Resource Centre
04.2023 - 08.2023
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Supported kitchen staff with daily operations, enhancing workflow efficiency.
- Organized inventory, maintaining stock levels and proper storage practices.
- Prepared and served meals according to dietary requirements and preferences for special needs students.
- Maintained cleanliness of workstations, contributing to a safe cooking environment.
- Provided backup support to other staff members during busy periods or staff shortages.
Shop Manager
Whangarei SPCA
01.2020 - 01.2023
- Oversaw daily operations, ensuring smooth workflow and high standards of animal care.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Trained and mentored staff on customer service best practices and operational procedures.
- Developed promotional strategies to increase community engagement and adoption rates.
- Managed volunteer programs, fostering teamwork and enhancing overall shelter productivity.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Shift Manager
Pita Pit
02.2014 - 02.2018
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Coordinated staff schedules to align with peak business hours, improving labor efficiency.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Kitchen Manager
Radius Potter Homes
03.2009 - 03.2013
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Trained and mentored kitchen staff, enhancing team performance and productivity.
- Implemented standardized recipes to maintain consistency in food quality and presentation.
- Analyzed customer feedback to adjust menu offerings, increasing residential satisfaction.
- Streamlined kitchen workflows, resulting in faster meal preparation and improved service delivery.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Education
Formal Culinary Training - New Zealand Certificate in Cookery (Level 3)
NorthTec Whangārei
Skills
- Allergen awareness
- Inventory monitoring
- Health code compliance
- Portion control
- Production planning
- Knife skills
- Ingredient knowledge
- Kitchen staff coordination
- Menu planning
- Kitchen equipment expertise
References
Jason Gou
Manager – Pita Pit Whangarei
Phone: 094308880
Jessica Howe
SPCA Whangarei
Phone: 0223747202
Jessica Megemy
Blomfield
Phone: 09438210
Timeline
Kitchen Assistant
Blomfield Special School & Resource Centre
04.2023 - 08.2023
Shop Manager
Whangarei SPCA
01.2020 - 01.2023
Shift Manager
Pita Pit
02.2014 - 02.2018
Kitchen Manager
Radius Potter Homes
03.2009 - 03.2013
Formal Culinary Training - New Zealand Certificate in Cookery (Level 3)
NorthTec Whangārei