Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Leeni Sepp

Whangarei

Summary

Endlessly curious and always looking to stretch outside of my comfort zone in personal and professional life, I’ve developed crucial skills to thrive in creative environments and under pressure. As a bubbly, yet hard-working person, I create positive meaningful relationships with customers, colleagues, and friends alike.

Overview

11
11
years of professional experience

Work History

Customer Service Superstar

Whangarei Top 10 Holiday Park
02.2025 - 08.2025
  • Providing exceptional customer service to holidaymakers in person, over the phone, and via email
  • Maintaining our high reputation of clean accommodation and facilities at all times

Physical Activity and Partnership Officer

Colchester City Council
05.2022 - 05.2024
  • Building strong partnerships across a wide range of local stakeholders, I created ways to help increase and improve physical activity provision locally
  • Working in an Asset Based Community Development way, I supported the mapping and managing knowledge of local community assets and collaborated with researchers on projects revolving around Health Inequalities
  • Successfully supported a Mental Health First Aid training project to be awarded £50 000 to expand their services to our locality

Health and Fitness Supervisor / Personal Trainer

Essex Sport
09.2017 - 10.2022
  • Managing facilities and staff to ensure adherence to Health and Safety protocols whilst providing excellent customer service
  • Teaching fitness classes and carrying out gym inductions
  • Creating visual and written content for social media channels and the University of Essex website
  • Assisting with the planning and delivery of large-scale events

Sports Therapist & Social Media Marketing Assistant

Unique Body Clinic & Mersea Road Clinic
10.2021 - 05.2022
  • Examination, assessment, and treatment of musculoskeletal ailments and injuries
  • Writing personalised rehabilitative exercise programs
  • Creating and scheduling content for social media channels
  • Supporting reception in customer service

Supervisor

Loofer's Food and Coffee Place
11.2016 - 07.2018
  • Utilised my ability to strive under pressure when handling and completing a high volume of orders
  • Followed the opening and locking up procedures for the business

Team Leader

Sweet Choice
11.2014 - 09.2016
  • Provided fabulous customer service and delicious sweet treats
  • Empowered team members by delegating responsibilities according to individual strengths
  • Shortlisted candidates and arranged interviews

Education

Bachelor of Science - Sports Therapy

University of Essex
Colchester, UK
01.2019

Personal Training Level 3 - undefined

Sideways8
01.2017

Skills

  • Creativity
  • Friendly, positive attitude
  • Excellent communication
  • Teamwork and collaboration
  • Flexible and adaptable
  • Dependable and responsible
  • Problem-solving
  • Attention to detail
  • Time management
  • Calm under pressure (but pressure under calmADHD)

Languages

English
Native or Bilingual
Estonian
Native or Bilingual
Spanish
Elementary

Interests

  • I like to move it move it - hiking, walking, lifting weights, dancing, swimming, climbing
  • Anything artsy, crazy & colourful, weird & wonderful - street art, galleries, fashion, sculptures

Timeline

Customer Service Superstar

Whangarei Top 10 Holiday Park
02.2025 - 08.2025

Physical Activity and Partnership Officer

Colchester City Council
05.2022 - 05.2024

Sports Therapist & Social Media Marketing Assistant

Unique Body Clinic & Mersea Road Clinic
10.2021 - 05.2022

Health and Fitness Supervisor / Personal Trainer

Essex Sport
09.2017 - 10.2022

Supervisor

Loofer's Food and Coffee Place
11.2016 - 07.2018

Team Leader

Sweet Choice
11.2014 - 09.2016

Personal Training Level 3 - undefined

Sideways8

Bachelor of Science - Sports Therapy

University of Essex

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Leeni Sepp